Rise Gift Cards & Store Credit

AFTER CHATTING TO ITAY AND RUNNING ME THROUGH THE NEW PLATFORM. I CAN SAY THE NEW SETUP IS REALLY GOOD. ONCE WE CAN RESEND THE EMAIL CODE VIA THE APP IT'LL BE MUCH BETTER AND MOTE USER FRIENDLY

Eddie at Rise is the BEST. He is very responsive and helpful. He was able to resolve my issue quickly! Thanks, Eddie!

Please note that the app cannot be translated!
This means it is only suitable for stores whose main language is English.
A minor but very important detail.

Our experience with Rise has been excellent so far. The platform is intuitive and has integrated seamlessly with our existing workflows. When we did encounter a challenge, Netta on the support team was incredibly helpful—she went above and beyond to understand our specific use case and offered a thoughtful and effective solution quickly. Her responsiveness and care made all the difference. Highly recommend both the platform and the team behind it!

Exceptional Support from Pauline - White-Labeling Setup Made Easy and during the most crucial time of the year!

I needed to set up email white-labeling for our gift cards to fix deliverability issues (emails going to spam). Pauline from Rise.ai support went above and beyond!

She provided clear DNS instructions for my end and had everything verified and activated within 30 minutes (so FAST).

When we discovered the MX records were interfering with our existing email setup, she quickly confirmed we could remove them without affecting white-labeling functionality.

The result? Gift card emails now land in the inbox with our branded sender address instead of spam. Clean, professional, authenticated emails.

Pauline's technical knowledge, responsiveness, and genuine care for getting this right made all the difference for our brand! This is what world-class support looks like.

Special shoutout to Pauline - thank you for your patience and expertise! That was the fastest turn around ever!

This app is the only app I've found that works with Flow to create Gift Cards in bulk for a promo we run every year. Setup is extremely easy and Emilie is the best, always very quick to help and fixes any issue we run into.

The charges based on our platform sales is ridiculous. When there is no purchase of gift card was made, they charge us base on our sales even though our sales did not include the gift card. Did does not make any sense for us. not recommended to use

Super excited to be on rise! Our experience with set up has been smooth -they can accomplish pretty much anything we'd want, although some things take a more manual approach as they are still building out some integrations.

Their support is always helpful. Today Juna helped me figure out some gift card fraud stuff and was very informative

Aside from the app itself being top-notch, the responsiveness from Rise.ai has been remarkable! I’m usually able to connect with a team member within minutes to address any questions, and any issue I’ve had has been promptly resolved. Today, John went above and beyond to correct an error that had me stumped (some of it was user error), and now my site and the eGift card suite are working perfectly. Thank you so much, John - and to everyone working behind the scenes who keep this app running flawlessly!

Rise.ai has provided us with the digital wallet solution we were looking for.

It has empowered us to implement seamless workflows for returns, promotions, and customer retention strategies, enhancing both operational efficiency and customer experience.

We were fortunate to have Rebecca Wynne as our onboarding specialist. She supported us throughout the entire process from integration planning to developing strategies and refining reporting. Her expertise and guidance were invaluable to our successful implementation.