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Rise is the true gift card solution that you are looking for. They are also constantly pushing out new features and updates to build on a great overall customer experience. Also their entire team from the CX team to the VP Marketing is always a pleasure to work with!
The e-gift card was so easy, quick, and customizable to set up. Many resources available to help guide us, as well as an account manager who has been great to work with! Excited to see the performance of the gift card on our site, especially through the holiday season!
Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏
Enjoy your Gift Card and Loyalty Program - you're awesome 😊
The rise app is does what we need without too much drama. But their documentation less than optimal... The tech support, however, is really outstanding. My recent interaction with Junalou was typical - good, concise information that pointed to an answer and a solution.
Thank you for sharing this!
We're very happy that Pauline could assist you. Please reach out to us if anything else comes up. We'd be happy to help :)
I am still trying to figure out how the possibilities of this app will help our business. So far, it seems to be appropriate regarding loyalty programs and managing credit store.
Also, John has been so helpful and available whenever we needed him to help us solve our doubts
The customer service reps provide helpful and detailed information in a very timely manner. There are certain things I wish I could do in workflows that aren't available yet, but for the most part, I can successfully create my own workflows that are specific to promotions.
Rise has been amazing so far. So much better than out of the box Shopify Gift Card Features. Their support and implementation team has been wonderful as well. Itay and the team have gone above and beyond to make sure our headless Shopify integration went as smooth as possible
We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success for you and your business!
This app does everything it says. It's shocking how difficult it has been to launch a gift card program that made sense. Ari is also really responsive and helpful with whatever you need. He even made small customizations for me an record time. I highly recommend you this app.
Very well thought out and highly responsive support staff. This app, while certainly not inexpensive, is a meaningful investment in taking your site from "mom and pop" shop to performing like major corporations', in record time. I can see why so many big companies use rise.ai.
Really good app. I switched from a point-based loyalty program and this store credit program works much better for my customers since it's easy to understand. Support has been phenomenal as they were able to answer all of my questions as I was learning about the back-end stuff.
We started with Rise when they only offered the Gift Card functionality. Over time this app has evolved into an even more powerful tool for loyalty, store-credit, and even automated promos using gift cards for future purchase. An important part of our marketing and retention mix.