Recenze (764)

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 91 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
17. prosinec 2021

John was responsive, patient, and very helpful! He fixed my issue quickly! I appreciate the customer service provided and I love the app!

Grace & Gratitude Teas
Spojené státy
Doba používání aplikace: 2 dny
Vývojář Rise.ai odpověděl 19. prosinec 2021

Hi there,

Thank you for sharing your positive experience with our app, and specifically with John.

Please let us know if there's anything else we can assist with :)

Datum úprav: 30. září 2021

I had an issue and Eddie helped me through the whole process!! Great help and great product! So glad I have this app! Also very user friendly!

Hello Beautiful 605
Spojené státy
Doba používání aplikace: 21 dny
31. březen 2021

Pauline offered great customer service and answered all of my questions! We used Rise to transfer old gift cards to our new Shopify POS. Thank you!

Carroll's Corn Co.
Spojené státy
Doba používání aplikace: Asi hodinou
Datum úprav: 26. červenec 2021

I used this app to help me to do gift card. To send something to potential clients could be an engine to get the store started to move a little bit.

LATI WINES
Austrálie
Doba používání aplikace: Asi 9 hodinami
16. listopad 2021

So far the service and functionality have been great! It defininitely takes a while to set up and customize but worth it if you're going to use it a lot.

For Now
Spojené státy
Doba používání aplikace: 21 dny
Vývojář Rise.ai odpověděl 21. listopad 2021

Hi there,

We greatly appreciate your review :) If there's anything else we can assist with, please let us know.

16. srpen 2022

Eddie helped answer a lot of unanswered questions for me regarding the Referral Landing page features and program! Always a pleasure chatting with you all!

Izzy Beauty Inc.
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Rise.ai odpověděl 5. září 2022

Thank you for this awesome feedback!

We are pleased to know that you received immediate assistance from Eddie :)

28. září 2019

So far so good!! in about 20 mins I was set up and sold my first gift card. A much better price than having to upgrade my Shopify account. Thank you very much

T&T Tackle
Spojené státy
Doba používání aplikace: Asi 2 hodinami
Vývojář Rise.ai odpověděl 13. říjen 2019

October 13, 2019
Thank you for the review and for recommending our app :)
Good luck with your new Store Credit Program ✊

27. prosinec 2021

Great experience with Rise.ai. Very helpful team if you need to adjust or fix some issues. Thank you Eddie for helping me. Great guy, helped me to achieve what I was asking for.

The Hype Neon
Belgie
Doba používání aplikace: 10 dny
Vývojář Rise.ai odpověděl 30. prosinec 2021

Hi there,
On behalf of Eddie and the entire team, we thank you for reviewing our app and for recognizing our dedicated customer support efforts!
Have a wonderful day :)

Datum úprav: 19. listopad 2022

The customer service with this app is AWESOME!! Pauline and John were super helpful and very efficient with answering my questions and helping me with tips for my gift cards! I highly recommend this app!

REDFOX Active
Spojené státy
Doba používání aplikace: 6 dny
Vývojář Rise.ai odpověděl 16. listopad 2022

Hi REDFOX Active,

We are all so happy that our support service, especially Pauline's, can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to reach out. We are always ready to support you!

29. listopad 2022

This app has amazing features, and even better customer service. If you are looking for an app to handle your loyalty program, and store credit for exchanges look no further! They are incredibly responsive and helpful.

The Procure Shop by The Women's Creative
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář Rise.ai odpověděl 30. listopad 2022

Thank you for this amazing feedback!
We are delighted to know that you are loving the app and that you received immediate assistance from our Support Team.
Should you need help with anything, please do not hesitate to reach out. Cheers!