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John was responsive, patient, and very helpful! He fixed my issue quickly! I appreciate the customer service provided and I love the app!
Hi there,
Thank you for sharing your positive experience with our app, and specifically with John.
Please let us know if there's anything else we can assist with :)
I had an issue and Eddie helped me through the whole process!! Great help and great product! So glad I have this app! Also very user friendly!
Pauline offered great customer service and answered all of my questions! We used Rise to transfer old gift cards to our new Shopify POS. Thank you!
I used this app to help me to do gift card. To send something to potential clients could be an engine to get the store started to move a little bit.
So far the service and functionality have been great! It defininitely takes a while to set up and customize but worth it if you're going to use it a lot.
Hi there,
We greatly appreciate your review :) If there's anything else we can assist with, please let us know.
Eddie helped answer a lot of unanswered questions for me regarding the Referral Landing page features and program! Always a pleasure chatting with you all!
Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from Eddie :)
So far so good!! in about 20 mins I was set up and sold my first gift card. A much better price than having to upgrade my Shopify account. Thank you very much
October 13, 2019
Thank you for the review and for recommending our app :)
Good luck with your new Store Credit Program ✊
Great experience with Rise.ai. Very helpful team if you need to adjust or fix some issues. Thank you Eddie for helping me. Great guy, helped me to achieve what I was asking for.
Hi there,
On behalf of Eddie and the entire team, we thank you for reviewing our app and for recognizing our dedicated customer support efforts!
Have a wonderful day :)
The customer service with this app is AWESOME!! Pauline and John were super helpful and very efficient with answering my questions and helping me with tips for my gift cards! I highly recommend this app!
Hi REDFOX Active,
We are all so happy that our support service, especially Pauline's, can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to reach out. We are always ready to support you!
This app has amazing features, and even better customer service. If you are looking for an app to handle your loyalty program, and store credit for exchanges look no further! They are incredibly responsive and helpful.
Thank you for this amazing feedback!
We are delighted to know that you are loving the app and that you received immediate assistance from our Support Team.
Should you need help with anything, please do not hesitate to reach out. Cheers!
