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John has been extremely patient and helpful with the resolution of a bug caused by the add-on of cross-selling app. He helped me fix it all the way. Really appreciated the help.
We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime. :)
I had a few issues with the initial setup, but the support team from Rise was super responsive and went above and beyond to get things up and running. Would definitely recommend.
Thank you for your 5-stars review. Our support team is always here to help ✨
Good luck with your Store Credit and Rewards Program.
John was great! He was patient and gave me the time to understand and resolve my situation. I would recommend this app not only for how it performs but the assistance they offer.
Hi WigentonCandleCo,
Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.
I needed to enhance my Gift Card experience and this was the perfect, most stylish app which allowed me to do this. I am looking forward to exploring the other tools within the app.
Thank you so much for this great review. We're so happy you love Rise.ai 🙏
Enjoy your Gift Card and Rewards Program - you're awesome 😊
The customer service I received from Eddie today was phenomenal and that's very difficult to find these days. Thanks for quick response and action on fixing my overlapping button!!!
Customer support is our number 1 priority and Eddie is a star! Thank you for acknowledging his great work :)
I recently had some issues logging in and their support staff was very helpful and friendly throughout the whole process. We fixed the issue before it because a problem for my staff.
Thank you for your positive feedback, happy the issue was resolved :)
We're always happy to assist, don't hesitate to reach out again if you have any other questions!
I really like this app, I had a problem when selecting the images that i wanted but the customer service was "EXCELLENT" and my problem was solved. I really fin easy to use this app
Thank you so much for this review! 🙏
We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊
App was fairly easy to instal and the customer service is among the best I have experienced with App developers for my shop! Cost is a bit steep but let's see how well it pays off :-)
It's Donna from Rise.ai (previously GiftWIzard). Thank you so much for the review, and good luck with your new Store Credit and Rewards Program!
Just don't forget to come back and update once you get the results ;)
This is a great app to enable my customers to buy gift cards rather than try to guess what the recipient would like the best. Quick and helpful support provided as well. Thanks Rise :)
Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏
Enjoy your Gift Card and Loyalty Program - you're awesome 😊
Very helpful app! Does a nice job at making products instantly available as gifts. Sounds like they are adding more features that are coming out this week which we will use right away.
