Reseñas (764)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
20 de mayo de 2024

Eddie was an excellent support assistant. I could not figure it out without him.

Debs Boutique
Australia
Alrededor de 1 mes usando la aplicación
11 de agosto de 2022

Hila helped me build the rise site. Amazing!!! Thanks for the help, the best! MY site has already started offering rewards and I think my users will be super happy

Dapop Make Up Store
Argentina
Alrededor de 19 horas usando la aplicación
Rise.ai respondió 12 de agosto de 2022

We are happy to know that you received excellent service from Hila. Yay :)

Reach out to us if there is anything else we can help with that would help you provide the best offering to your customers!

23 de diciembre de 2025

I’m so glad we chose this app for our gift cards. It offers great features and runs smoothly. I also want to give a huge shout-out to the support team—they went above and beyond to help us get everything set up. Fast, professional, and genuinely nice people to deal with. If you are looking for a gift card app, this is the one.

SAINTZ
Chequia
4 días usando la aplicación
Rise.ai respondió 2 de octubre de 2026

Thank you so much! We really appreciate the kind words and are glad you’ve had a great experience with Rise!

18 de diciembre de 2025

Please note that the app cannot be translated!
This means it is only suitable for stores whose main language is English.
A minor but very important detail.

Thermal Decor
Bulgaria
Alrededor de 22 horas usando la aplicación
Rise.ai respondió 24 de diciembre de 2025

Hi there, Rise.ai enables text customization across nearly all assets. The specific element you inquired about uses Shopify's newest technology, and customization for that piece is launching within the next few weeks.

It seems you've just explored the app briefly, and we'd genuinely welcome the opportunity to support your business.

I personally sent you a message following your thread with our Support team member so feel free to reply there or reach out to our 24/7 team at info@rise-ai.com.

All the best,

Itay, Head of CS

10 de diciembre de 2025

Our experience with Rise has been excellent so far. The platform is intuitive and has integrated seamlessly with our existing workflows. When we did encounter a challenge, Netta on the support team was incredibly helpful—she went above and beyond to understand our specific use case and offered a thoughtful and effective solution quickly. Her responsiveness and care made all the difference. Highly recommend both the platform and the team behind it!

Farmhouse Pottery
Estados Unidos
3 meses usando la aplicación
Rise.ai respondió 2 de octubre de 2026

Thank you so much! We really appreciate the kind words and are glad you’ve had a great experience with both the app and our support team.

26 de noviembre de 2025

Exceptional Support from Pauline - White-Labeling Setup Made Easy and during the most crucial time of the year!

I needed to set up email white-labeling for our gift cards to fix deliverability issues (emails going to spam). Pauline from Rise.ai support went above and beyond!

She provided clear DNS instructions for my end and had everything verified and activated within 30 minutes (so FAST).

When we discovered the MX records were interfering with our existing email setup, she quickly confirmed we could remove them without affecting white-labeling functionality.

The result? Gift card emails now land in the inbox with our branded sender address instead of spam. Clean, professional, authenticated emails.

Pauline's technical knowledge, responsiveness, and genuine care for getting this right made all the difference for our brand! This is what world-class support looks like.

Special shoutout to Pauline - thank you for your patience and expertise! That was the fastest turn around ever!

äktiivwear.co
Estados Unidos
2 días usando la aplicación
Rise.ai respondió 2 de octubre de 2026

Thank you for such a thoughtful review! We’re so glad Pauline could get everything running smoothly during a busy time.

6 de noviembre de 2025

This app is the only app I've found that works with Flow to create Gift Cards in bulk for a promo we run every year. Setup is extremely easy and Emilie is the best, always very quick to help and fixes any issue we run into.

Mike's Bikes
Estados Unidos
12 meses usando la aplicación
Rise.ai respondió 2 de octubre de 2026

Thanks for the lovely review!

16 de septiembre de 2025

The charges based on our platform sales is ridiculous. When there is no purchase of gift card was made, they charge us base on our sales even though our sales did not include the gift card. Did does not make any sense for us. not recommended to use

PlayYard
Singapur
Casi 5 años usando la aplicación
Rise.ai respondió 18 de septiembre de 2025

Hi there, Itay here, I lead Rise.ai’s Support team.

We appreciate that you’ve been with Rise.ai for the past five years - thank you for your partnership!

I've sent you a message and would like to address your concerns. Please reply there and I'll do my best to assist.

Just to clarify, all pricing is shown during plan selection and in Shopify’s billing approval flow, and we never charge beyond what’s approved. Our plans are designed around the full platform value and built to support businesses of all sizes.

Looking forward to hearing back from you.

Fecha de modificación: 20 de noviembre de 2025

Super excited to be on rise! Our experience with set up has been smooth -they can accomplish pretty much anything we'd want, although some things take a more manual approach as they are still building out some integrations.

Their support is always helpful. Today Juna helped me figure out some gift card fraud stuff and was very informative

Fuse Lenses
Estados Unidos
4 meses usando la aplicación
Rise.ai respondió 2 de octubre de 2026

Thanks for sharing your experience! We’re glad setup has gone smoothly and Juna could help with your questions. We appreciate your feedback on the integrations, too.

30 de agosto de 2025

Aside from the app itself being top-notch, the responsiveness from Rise.ai has been remarkable! I’m usually able to connect with a team member within minutes to address any questions, and any issue I’ve had has been promptly resolved. Today, John went above and beyond to correct an error that had me stumped (some of it was user error), and now my site and the eGift card suite are working perfectly. Thank you so much, John - and to everyone working behind the scenes who keep this app running flawlessly!

92Rise
Estados Unidos
12 días usando la aplicación
Rise.ai respondió 2 de octubre de 2026

Thanks for the lovely review! We’re glad John could get everything working smoothly. You can always reach out when you need a hand!