Reseñas (764)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
25 de agosto de 2025

literal scam, charged us hundreds of dollars a month without any use of the app even tho it says $19.99, bills were $500-$800

BUR BUR
Estados Unidos
9 meses usando la aplicación
Rise.ai respondió 28 de agosto de 2025

Hi there. At Rise.ai, we offer flexible pricing plans designed to support businesses of all sizes, from emerging brands to large enterprises. Our goal is always to deliver value that drives growth, retention, and ROI. It’s also important to note that all of our pricing details are visible throughout the plan selection and billing approval processes.

I’m glad our team has quickly followed up with you and is working to address your concerns. We’d appreciate the opportunity to connect with you directly to better understand your needs and explore a price point that fits within your budget, while maximizing the potential of our platform.

All the best,
Itay, Head of Support

21 de agosto de 2025

Eddie was very helpful!

Ayoub's Dried Fruits & Nuts
Canadá
Casi 4 años usando la aplicación
Rise.ai respondió 2 de octubre de 2026

Thank you! We’re glad Eddie could help.

24 de junio de 2025

Eddie easily assisted us in linking a button to our widget. It was exactly what we were hoping for and he was able to quickly help us. Thanks Eddie!

Our Farms
Estados Unidos
7 días usando la aplicación
18 de junio de 2025

Eddie is awesome! Totally helpful and knowledgable! :)

Birch Robot
Estados Unidos
Más de 3 años usando la aplicación
21 de mayo de 2025

Support on Rise has been fantastic. We had to preform an last minute, urgent migration between two of our stores and Emilie took a lengthy call, walked us through the process and helped preform the migration and balancing. We wouldn't have been able to get in time without her!!

Outcast USA
Australia
Alrededor de 4 años usando la aplicación
20 de mayo de 2025

Great experience working with Rebecca - even through a tricky platform upgrade. Knowledgeable and always able to answer our questions.

Adrianna Papell
Estados Unidos
5 meses usando la aplicación
19 de mayo de 2025

We love the Rise software and the service we get working with Rebecca. She is an excellent resource and a true partner to us.

Tuckernuck
Estados Unidos
Más de 2 años usando la aplicación
30 de abril de 2025

It's impossible to cancel your account and plan - they make it really hard for you.

DASEIN FILM LAB
Alemania
8 días usando la aplicación
Rise.ai respondió 4 de mayo de 2025

Hey - Yishai from the Rise team here.

Rise, like all official Shopify apps, can be uninstalled within your "App and sales channels" settings page on the Shopify admin.

I can see that our support assisted you with this within a few minutes of reaching out. If there are still any ongoing issues we would be more than happy to continue assisting you on our existing thread.

22 de abril de 2025

Great customer service, and helped me adapt the functionality to suit my store needs.

Strada Store
Reino Unido
2 meses usando la aplicación
2 de abril de 2025

Emilie was very clear and helpful when helping me set up rise.ai. Highly recommend working with her

Fern Fitness
Reino Unido
1 día usando la aplicación