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Eddie responded quickly. He explained the issue and provided a solution. Very polite and professional. The problem was resolved promptly.
Hi SlimGenics-Direct,
Thank you so much for your review! We are so glad you had a great experience with our support team! Don't hesitate to reach out if you need anything else :)
John, thank you for helping us out today. You were extremely helpful. We were looking for a good gift card app and this is by far the best.
Greatly appreciate your recognition of both our customer support and our product :)
Pauline was extremely friendly in assisting us in our move to Rise.ai. Looking forward to seeing what this app can do for us in the future!
Thanks for your feedback! It gives us much pleasure to know that Pauline was able to provide you with the assistance you need. Our support team is definitely always available to assist you if you need help! :)
Been loving the app so far to help with my store credit. So easy to use and customer service is also amazing a quick to help with anything.
Hi there,
Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team.
Hit us up should you need further help with anything. :)
This app is a great way to remind customers that your product will make a great gift ;) And also make it easy for them to gift your product!
Great App! Great support! Great service! Really happy using it on my store and customers love being able to send gifts directly to friends!
The app is great and the team is even better! I did come across a few issues I needed help with, but the team was very kind and responsive!
Eddie was super helpful and quick to respond in answering our questions with the app. The rise.ai gift card is user friendly and looks great!
Hi there,
Thank you for taking the time to write a review and acknowledging Eddie's fast customer support!
We are pleased to hear that you and your users are having a great experience with the Rise gift card.
All the best
I contacted support with a question. Eddie replied within minutes and took the time to address all my issues. Really appreciate all the help!
Hi Global Village Kailua Boutique,
Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.
This is an incredible app and the customer service is amazing, anytime we have a question they are here to help us- incredible team of people!
Thank you for the wonderful review! We work hard to provide the best support for our customers and we're glad you had such a positive experience. Feel free to reach out with any additional questions :)
