Recensioni (764)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
8 dicembre 2020

I downloaded this app for e-gift cards this holiday season. I had several questions prior to launching, and each time they were so helpful and able to walk me through each step!

Pumpkin Creek Ranch
Stati Uniti
10 giorni di utilizzo dell’app
Data modifica: 30 marzo 2023

John has been extremely patient and helpful with the resolution of a bug caused by the add-on of cross-selling app. He helped me fix it all the way. Really appreciated the help.

Raconte Moi un Chocolat
Francia
Circa 3 anni di utilizzo dell’app
Rise.ai ha risposto 7 ottobre 2022

We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime. :)

19 aprile 2020

I had a few issues with the initial setup, but the support team from Rise was super responsive and went above and beyond to get things up and running. Would definitely recommend.

Types & Symbols
Stati Uniti
3 giorni di utilizzo dell’app
Rise.ai ha risposto 22 aprile 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

Data modifica: 1 marzo 2023

John was great! He was patient and gave me the time to understand and resolve my situation. I would recommend this app not only for how it performs but the assistance they offer.

WigentonCandleCo
Stati Uniti
3 mesi di utilizzo dell’app
Rise.ai ha risposto 15 marzo 2023

Hi WigentonCandleCo,

Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

18 aprile 2020

I needed to enhance my Gift Card experience and this was the perfect, most stylish app which allowed me to do this. I am looking forward to exploring the other tools within the app.

Very Stylish Girl
Regno Unito
Circa 23 ore di utilizzo dell’app
Rise.ai ha risposto 22 aprile 2020

Thank you so much for this great review. We're so happy you love Rise.ai 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

23 settembre 2021

The customer service I received from Eddie today was phenomenal and that's very difficult to find these days. Thanks for quick response and action on fixing my overlapping button!!!

Happy Everything! by Laura Johnson
Stati Uniti
Oltre un anno di utilizzo dell’app
Rise.ai ha risposto 20 ottobre 2021

Customer support is our number 1 priority and Eddie is a star! Thank you for acknowledging his great work :)

29 marzo 2022

I recently had some issues logging in and their support staff was very helpful and friendly throughout the whole process. We fixed the issue before it because a problem for my staff.

HEIRESS BEVERLY HILLS
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Rise.ai ha risposto 31 marzo 2022

Thank you for your positive feedback, happy the issue was resolved :)

We're always happy to assist, don't hesitate to reach out again if you have any other questions!

Data modifica: 3 dicembre 2019

I really like this app, I had a problem when selecting the images that i wanted but the customer service was "EXCELLENT" and my problem was solved. I really fin easy to use this app

La Costa Organic Jewelry
Stati Uniti
7 giorni di utilizzo dell’app
Rise.ai ha risposto 4 dicembre 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

27 maggio 2019

App was fairly easy to instal and the customer service is among the best I have experienced with App developers for my shop! Cost is a bit steep but let's see how well it pays off :-)

Nomi+Sibs
Canada
8 giorni di utilizzo dell’app
Rise.ai ha risposto 27 maggio 2019

It's Donna from Rise.ai (previously GiftWIzard). Thank you so much for the review, and good luck with your new Store Credit and Rewards Program!
Just don't forget to come back and update once you get the results ;)

10 novembre 2020

This is a great app to enable my customers to buy gift cards rather than try to guess what the recipient would like the best. Quick and helpful support provided as well. Thanks Rise :)

Beary Nice NZ
Nuova Zelanda
Quasi 2 anni di utilizzo dell’app
Rise.ai ha risposto 13 novembre 2020

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊