Rise Gift Cards & Store Credit

I have not launch my store yet, but so far I am loving this app! It lets me customize the E-greeting card the way I want to, but most importantly; a great customer service / help! Since there is not many gift card customization app, this is definitely a MUST-HAVE!!! - I cannot wait to write more review about my experience with GiftWizard® once my store is up and running! - Stay tuned!

Save your time by choosing Rise.ai. Rise is by far the best store credit service for Shopify (Infinitely better than the competitors). It is intuitive and easy to use, works well with a ton of value. Usually, new apps are overwhelming with new features. Thanks to their onboarding and support team I was able to set up almost everything really fast - in that case loyalty program, rewards, gift cards and store credit refunds. Their customer support team has been available to help almost 24/7. I can highly recommend it!

This is definitely one of the top contenders as far as Shopify apps go. Rise Gift Card App is solid, support is solid and the results are measurable.

UPDATED: Support reached out to me and I was able to fix what was wrong. I'm updating to 4 stars until I can get some real-life use out of the app. I want to see if my customers experience what they should. So far, so good though.

I am confused on how this app got so many good reviews. I've been back and forth with support for a month, over a number of issues - all related to the loyalty portion of the app. The workflows are not easy to use if you have anything beyond the basics. The 2 main things we wanted to do - issue store credit for X number of bags of coffee purchased and limit the workflow to specific collections - are not available right now. There are work arounds but they are cumbersome. I placed a number of test orders today (not thru the app; these were actual orders out of my own pocket) and nothing happens. Currently awaiting an answer to my cry for help from Support one last time. I did give 2 stars because Support is fairly responsive and helpful but I don't feel like my needs are over the top and yet I can't get this to work. Could be user error - if support takes care of my issues and gets me up and running today, I will update my review. Otherwise, I will need to cancel; too much time and money wasted so far.

This app is super easy to set up and use, but more importantly, they have great customer support - because I'm not so handy with technical stuff. I'm not good at frustration either, and they make it really easy and are really NICE. Thanks to the GREAT Customer Support Team!

They are very professionals to resolve any issue, they team is amazing and the app runs smoothly. Thanks for your help.

Super easy to use and customer service is on point.