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Eddie provided exceptional support for our Shopify app! He was knowledgeable, responsive, and went the extra mile to ensure all our questions were answered and issues resolved promptly. His expertise and attention to detail made the entire process smooth and efficient. We truly appreciate his assistance and highly recommend him to anyone needing help with the app. Thank you, Eddie!
Phenomenal support from Eddie today. He was easy to understand and solved my problem within minutes. Thank you!
Very difficult to use. Does not support stores with subdomains. Also encountered problems, customer service support was very slow to respond. Not recommended！！
Hi, this is Itay, Head of Support at Rise.ai.
Rise.ai does support stores with subdomains, as well as a variety of other custom setups including multi-store and mutli-brand accounts. If you encountered issues with your specific configuration, we’d be happy to take a closer look and help resolve them.
Our support team is available 24/7 with an average response time of under 2 minutes. I’ve also personally tried reaching out through multiple channels, so please feel free to respond directly or contact us anytime. We're here to help.
Super application, très intuitif, bon parcours clients le support est très réactif et parle français
Je recommande
Had a quick question for them about a fraudulently marked transaction and Eddie answered me quickly and I knew what to do! Thanks for a great app!
Great customer service. They took care of an issue we were having immediately. Very responsive.
I had a great experience with Junalou,who was very patient and helpful.Junalou answered all my questions and was able to resolve the issue in a timely manner.
Great support team! Eddie helped me out during our onboarding and answered my many many questions I had quickly and easily for my team to understand! 5 Stars!
Very impressive customer service and this app is the best I could find for gift cards and a rewards program.
Eddie replied very quickly, was extremely informative and made the process SO easy for me! Very happy with his support!
