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Great fast and easy customer service with Eddie
Thank you! We’re happy Eddie made it quick and easy. We’re here whenever you need us!
Eddie was so helpful in helping me track down a gift card code. I had a client awaiting an answer, so I really appreciated how quick he was to assist me!!
Thanks Eddie!
Thanks so much! We’re glad Eddie could find the code quickly and help you get back to your customer.
Juna was a great help. Thank you!
Thank you! We’re glad Juna could help, and we’ll pass along your kind words.
Junalou from the Chat Support team is super knowledgeable and efficient. Highly recommend the app because of the superb support and ease of use. Thanks!
Thank you for recommending us! We’re glad you’re finding Rise easy to use and that Junalou has been so helpful.
Juna was particularly helpful this afternoon. I was having problems uploading a campaign. She was able to diagnose the issue and explain the fix. All is resolved. Thank you.
Thank you! We’re glad Juna could help get your campaign sorted. Let us know if you need anything else!
super quick and efficient! hope i get eddie's help every time!
Thanks so much! We’re happy Eddie could help so quickly!
Eddie was very helpful and helped us quickly resolve the issue we were facing. Great support!
Thank you for the kind words! We’re glad Eddie could help get things resolved quickly.
Eddie and the rest of the team were extremely helpful this week! I needed a way to not have our automatic store credit emails go to spam, and Eddie patiently walked me through how to prevent this from happening. He was detailed, quick to get back to me and in the end, our problem is now solved! Thank you!!
Thanks so much! We’re glad Eddie could walk you through the email setup and get everything working as it should. We’re here if you need anything else!
Juna was extremely helpful and clear in communicating what I needed to do to reinstate some customer gift cards :)
Thank you! We’re glad Juna could make the steps clear and help you get those gift cards reinstated.
literal scam, charged us hundreds of dollars a month without any use of the app even tho it says $19.99, bills were $500-$800
Hi there. At Rise.ai, we offer flexible pricing plans designed to support businesses of all sizes, from emerging brands to large enterprises. Our goal is always to deliver value that drives growth, retention, and ROI. It’s also important to note that all of our pricing details are visible throughout the plan selection and billing approval processes.
I’m glad our team has quickly followed up with you and is working to address your concerns. We’d appreciate the opportunity to connect with you directly to better understand your needs and explore a price point that fits within your budget, while maximizing the potential of our platform.
All the best,
Itay, Head of Support
