Globo Mega Menu, Navigation
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Absolutely amazing support from the team. Sarah has been nothing short of outstanding.
We experienced an issue where another app caused our store to break, forcing us to place the site into maintenance mode. Despite it ultimately having nothing to do with this app, Sarah and the team went above and beyond to investigate the issue, help troubleshoot, and get our store back up and running as quickly as possible.
Their willingness to assist, even when the problem sat outside their scope, speaks volumes about their level of support and professionalism. I don’t normally write reviews, but this team genuinely deserves the recognition.
Highly recommended. Thank you again, Sarah and the team.
Excellent app with outstanding customer support!
I've been using Globo Mega Menu for my store and it's been a fantastic tool for creating professional navigation menus. The drag-and-drop builder is intuitive and the customization options are extensive.
What really stands out is their customer support! I recently had an issue with horizontal scrolling on my website, and Helen from the Globo team was absolutely amazing. She quickly identified the problem and fixed it in no time. Her professionalism and efficiency were outstanding - she really went above and beyond to help.
The app itself offers great value with plenty of features even in the free plan, and the premium features are well worth it. Highly recommend both the app and their support team!
Thank you, Helen, for your excellent help!
I had a particular type of menu in mind. After trying multiple menu apps, this was the only app that could deliver this type of menu. Very pleased with the setup and options in the app.
I had a technical problem and Annie was able to help me very quickly.
Great app and support team. We wanted to make our meniu wider and with smaller vertical gaps. I could not do it in the app myself, so I contacted the support team and they made it to my liking in 10 minutes. Great support.
fantastic app that is easy to use and full of customisation features to really enhance our store, exactly what we was looking for. We moved from another app which was much more confusing and a lot less features for the same price.
Plus, the support is very prompt, we have received assistance on a few occasions and each time our queries were resolved.
Thank you to all of the team.
Love the Mega Menu! I think it gives us a great way to show customers eye-catching photos of our beautiful products without a lot of clicking.
We recently asked a tech question and we had an answer and a fix within a day. Amazing! Thank you!
Hello,
I haven’t tried other similar apps yet, but here’s my experience. The app offers plenty of customization options for colors, typography, sizes, and menu positioning.
However, it doesn’t import your existing Shopify menu, you have to rebuild it entirely. Also, once you choose your block layout (1, 2, 3+ columns with images), it can’t easily be changed later. If your catalog grows and you want a different structure, you’ll need to start over with a new block. If you want this kind of presentation.
Overall, it’s powerful but not very flexible for future adjustments.
On the positive side, the support team is excellent!
Using this app in a second shop now, in the first shop, already for a few years...We doesnt have any single problem with this app, which is extremely rare nowadays. Works 100%. I am very thankful for this beautiful app. Thanks again...
I’m extremely satisfied with Globo Mega Menu. The app is powerful, easy to use, and has significantly improved my store’s navigation and user experience.
A special thanks to Sarah Nguyen for her exceptional support. She went above and beyond to assist me, and her professionalism made a big difference.
I highly recommend this app to anyone looking to enhance their store!
This app works great, allowing for much greater customisation of your menu than the Shopify menu builder.
Had a small issue integrating the menu into the theme I was using where it was restricting itself into a tiny container. Quick message to Globo support and Sarah had it fixed shortly after, and the menu looks exactly as I had envisaged and works perfectly.