Globo Mega Menu, Navigation

Absolutely outstanding support!
We had a problem with the mapping of the menu in the mobile area. However, this was our fault because the settings didn't fit and the communication to the theme had to be adapted in the CSS.

Zack, boom, bang, contacted support and shortly afterwards everything was perfect.

The app is highly recommended and makes it much easier to set up the menu structure.

One of the best apps in the Shopify Store.

Thank you very much for the pleasant cooperation.

This app seemed to offer a little more than the other mega menu options out there. I preferred the look of the mobile menu as well. Once downloading the app, I found it easy to use. After getting familiar with the app, i found myself needing some customization help and tbh I have had LOTS of questions. The team has been very helpful with their responses. I would prefer quicker responses but I understand they are in a different timezone so i just plan accordingly. I really appreciate their flexibility and willingness to help with all of my questions. Looking forward to publishing my new menu very soon!

10/21/2025 follow up: The team is still very responsive and always available to help when I need it. I recently updated my theme and there was a line break issue with one of my tabs on mobile. Sarah from the team was able to fix it the same day.

Works fantastic with our theme and offers a lot of styling and functions otherwise not available with the built in navigation. The support team are also on "rapid response" :) and check and fix things in real time.

All queries have been answered and sorted instantly, Helen especially helpful

Recommended

I love this app and menu. Lots of options to customize and makes a huge difference for conversion on my site. Their customer service is also very responsive and quick to help. Would highly recommend.

This mega menu has completely changed the look and functionality of my site! I can now offer more options to my customers in a more organized and visually appealing way. The team at Globo(who I have used on a few apps) has been very responsive and have helped me customize my menu to my exact liking. I would 10/10 recommend this app and the team at Globo!

✓ app support team provides outstanding, attentive customer service

✓ we presented and they delivered our wishlist of menu with creativity, willingness, showing the adaptive power of menu features, capabilities

✓ prompt, professional, respectful communications

✓ knowledgable about other popular sites' menus so can demonstrate ideas

✓ makes menu easily readable, selectable on mobile

Really slow on our store. Pretty sure this is hurting our SEO on google as this is a Javascript. The links won't pull to google to rank.
This menu also has a major delay.
Hard to get any real support from this app. Have had a lot of issues so far

so far so good.

I had some issues with switching between themes while maintaining the globe mega menu functions. We exchanged several emails and they always supported me and solved all the problems I was having with the live app. Super kind and efficient.

Globo mega menu - great new interface update. So easy to use. Well done team. Sarah and the team are so amazingly helpful in making adjustments for us so that our Globo menu looks and works outstanding! Such a great response. Always improving on the product. Well done team Globo.