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Absolutely perfect on all aspects: The app is very complete and well designed. For all kinds of features we might think of, they already did an option for that. This is very well done and their support is one of the best in reactivity and comprehension on all levels.
This app is very powerfull and loaded with function and features. Additionally there is a ton of helpful documentation and if needed the support team is always helpful and responding in a very timely matter.
It is unique as it is so much more then your standard affiliate app with its breath and depth of functions which no doubt is the reason that so many (prior) MLM and party plan companies moved on to this platform.
This is a brilliant tool and super helpful. The team are amazing and were able to migrate everything on our account over to our new website in minutes saving me hours of manual time. I most have application for your store and I would give 10 stars if I could
We have experienced some major bugs in the beginning that have been fixed in a fast manner unfortunately only after an escalation. For any following minor inquiry the customer support was reactive and helpful.
That being said GoAffPro is great bang for the buck, not 100% intuitive but once set up correctly the value is definitely given.
Highly customizable app for any affiliate program. The free tier has so much to offer. This was the only affiliate app on Shopify that I could find that allows you to customize the referral link URL params per affiliate, and allows affiliates to link to products with a url param, which in the long run will be a huge boost to your SEO and backlink efforts. A lot of the other apps point to an affiliate URL to capture the referral.
Love the ability to import and export sale data from previous apps and their customer service team has been great. It may not be the flashiest backend, but the app is incredibly powerful and flexible.
Goaffpro is a great app to track and manage affiliate marketing! Easy to track affiliates progress and tons of options to create new and customizable codes. Affiliates also get their own login and dashboard in order to track sales and earnings!
I'm delighted with this app, and so are my affiliates. It offers numerous controls that empower you to provide resources and information, enabling affiliates to excel. Plus, it's incredibly user-friendly, which is a huge bonus for someone like me who appreciates simplicity.
The platform is straight forward and allows for both basic and more complex affiliate programs. We like the ability to really customize the program. Their fee structure seems to be fair as well. Most importantly, their support team is great and responsive.
I have had an ongoing issue where a new affiliate's referral link is showing up in the banner at the top of each page on my boutique. This is a new affiliate and since she joined us this has been happening. I have repeatedly asked for assistance in getting this resolved and let them know that I entered my boutique via the back office / admin area of my boutique yet they continue to say that I clicked on her link when that was not the case. I wasnt even in goaffpro. The support you get when trying to resolve an issue is horrible. They dont even read your messages. They have just continued to say that I used her link when that was not the case. There is an error somehow with the app that they refuse to resolve. I have been asking for help with this for 2 MONTHS and it is still not resolved. Im about to remove the app and go to one where you can get the support you pay for! This has been a nightmare!
Hi
This is because you activated the shopping with toolbar in your program which shows the affiliate whose cookies are present in your browser.
Since you had clicked the affiliate's link, the referral cookie is present in your browser which shows the toolbar.
Our support had also informed you about the same thing.
Attaching the support conversation screenshot below
https://creatives.goaffpro.com/7/8bq3ymuacy-screenshot-2024-04-20-at-74052-am.png
Also, your email to us was 12 days ago NOT 2 MONTHS back ??
The resolution as replied by the support rep was also simple. You can either Turn off the shopping with toolbar function (Look & Feel -> Toolbars tab ) OR clear the affiliate referral cookie in your browser which removes the shopping with toolbar.
You can clearly test this as the toolbar will only appear in the browser which has the referral cookie (so try with a mobile browser ?)
Hope this information helps
As the new owner, I have not had any issues with this app and find using it to be pretty intuitive and affiliate marketing has helped me drive more sales.
But it's right there in the Payouts page
Click on the Payouts page in the admin sidebar and click Mark paid for which ever affiliate you want to pay
See the guide below
https://docs.goaffpro.com/how-tos/mark-affiliate-payments-as-paid
It's literally one click away in the admin panel