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Start using GoAffpro from the free plan and upgraded to premium for 3 months. We found that we love this app. The functions are powerful to meet our requirements, especially by setting the customized rules for our sales team, affiliate groups, commissions, and multi-level marketing. High quality, cost-effective. The technical support team is awesome!!! Effective quick response to solve our problem yesterday via email within an hour. Highly recommend.
I have waited a couple of weeks before writing a review, just to find out more about the functionality of the App. To sum up, I think that this is an excellent App for all the right reasons: very easy to install and use, instant support, continuous improvements and user-friendly functions. We installed the free version and hopefully, in time, with the right amount of sales generated through this app, we will move to the paid version. We highly recommend it.
This affiliate marketing app is far and away one of the most robust, yet easy to use apps I've ever worked with in the app store. And we've used a LOT of apps in our eCommerce store. If you are interested in giving commission to others for selling your products (as you should), this is quite literally the only app you'll need. We continue to be blown away by all the features and just how easy it is to customize each of our partners' commission structures. No coding experience necessary.
OUTSTANDING customer service. I have tested several affiliate apps here on the marketplace over the last few weeks ShoutOut, Affiliatly and then several others that I reached out to ask specific questions, but never responded.
Goaffpro responded with detailed instructions on how to set up what I wanted. When I wanted to included CrateJoy, they replied that they would build a custom integration for me.
They have been very responsive to all my questions. I am looking forward to working with them.
This app has been so easy to install and to adapt to our brand looks and feel. It literally walks you through every step - probably the easiest app set up experience I've ever had. I contacted support with a small question and received a reply in minutes (on a weekend!) thank you Anuj. There is so much functionality on the free version too, although we've upgraded to be able to use our own domain and set different commission rates for different products. Very impressed and looking forward to using it.
I only installed the app a few days ago, so I am providing a review on the setup and support. I will provide another review again once I and my affiliates start to use the app. BTW, I am on a simple plan for now.
Setting up of the app is very simple, pretty straightforward, and where I wasn't sure with some setup, the support (Anuj) was very fast to respond, the advice was so easy to follow, straight to the point. I also setup a test affiliate, and the dashboard look easy to navigate, clean design. I would recommend this app.
Right now I am about 3 days into my 15 day trial and my experience is not making me want to stay with the premium. The discount codes for my affiliates don't seem to work and I can't find anything helpful online to resolve the issue. I sent a message to them, but I am not hopeful for a quick resolution. Sent a message 3 days ago with nothing but a confirmation in response. I also didn't get an email about the affiliates that were waiting approval recently. I had high hopes, but right now I am thinking I may need to find another app.
[REQUEST FOR FOLLOW UP]
Hi Kristin
Your support ticket was replied to within hours of submitting, but probably because your contact email was incorrect you did not get the reply. Please check the Contact Email in Settings -> Notifications tab.
Currently it is set to kristin@greatmorningscoffeeandtea@.com, which doesn't seem right.
Now coming on to your question. Since you had manually set the expiry of the automatic coupons to 27-Nov-2019 (by editing the [APP]GOAFFPRO discount rule in Shopify), the coupons stopped working on that date. To make them work again, we ask you to either extend the expiry or remove the expiration date altogether.
Also, your automatic coupons are set to apply on limited sets of products, so during testing, please ensure that your cart has those products, or you can also remove this limit in the Coupons -> Automatic Coupons section.
Hope this helps, let me know if you need help with anything else.
WARNING!! This app will cause you a headache. The app registers and allocates previous and non-affiliate sales to affilliates before they have even signed up! Then it is your problem to get in touch with the affiliate to inform them about this issue and to tell them that the sale was not made by their referral links and that it instead a cookie related issue from the app. Customer service answered very fast, but not really an enjoyable experience I'd say. Clear instructions on cookies and other tech related warnings should be mentioned up front!
Hi Aleandro
As clarified by the support email, this attribution was done by the admin having the affiliate's referral cookie in their browser. That is how every system does referral sale attribution.
By clicking on the referral links of the affiliate, your browser was "tagged" with their referral cookie for sale attribution and that is exactly how the attribution works for regular customers too.
I.e. customers click on the link -> referral cookies are set -> when they complete the purchase -> the sale attribution is done.
We can disable the admins from getting referral cookies set BUT that again prevents them from testing the system at will. So it is kind of like catch-22 situation for everyone.
So we have built some capabilities in the app
The system also gives you the ability to clear the browser cookies via noref links like
https://shop.thesenseofdoubt.com/?ref=noref , will clear all referral cookies
and/or you can easily manage the sales via the Sales page.
Finally, you can also set a shorter Cookie Duration for auto-expiration of cookies or perhaps just a simple "Remove tracking after order" toggle (which can be enabled in the Settings -> General Settings tab)
The app does explain this in the setup wizard when you set the app. Maybe we can add a feature to allow the users re-run the setup wizard to learn the referral system
Hope this misunderstanding does not sour our long term relationship.
Thanks and Regards
Anuj Tenani
CTO @ Goaffpro
This app fulfills a need for small manufacturers like us (Luke's Toy Factory). Especially with the changing world of retail, it's great to be able to connect with online stores that aren't Amazon based. One of the great things about Shopify is the ability to create a carefully curated set of products that reflects your ideals and mission.
Goaffpro is easy to set up, the staff is super helpful and , like us, a small company competing with giants. They are focused on customer service and willing to work with you. Plus, it's a great value proposition. So, give it a try!
It took me awhile to figure out all the nuances and possibilities, but the company was attentive and helpful. I LOVE THIS APP! After years of playing around with Multilevel Marketing, my own company now has a multilevel affiliate program! I love the pop-up after purchase that offers every customer the opportunity to become an affiliate. In just a few days, I had new affiliates and sales increased by 50%! I've had shopify stores for 3 years. This app is a keeper. So I still have an "advertising budget", but now I'm paying the people who love my coffee, instead of google and FB.
