Avaliações (551)
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App does not enable slection of the right google merchant centre accounts when installing on multiple shopify stores
Best customer service, support, they solved my issued. My products are back on Google now. Thank you guys
Excellent customer service and support. I recommend it, they are really hard working and solve the issues.
excelente suporte. me ajudaram de forma rápida! irei contactar o suporte sempre que necessário! Obrigado pela ajuda!
Tomem cuidado, tive o merchant roubado e obviamente tem relaçao com o app, porém o suporte não dá explicações e manda falar com o Google. tinha mais de 8 meses com a conta e aconteceu isso
We upgraded to the premium plan expecting proper support, but none of our feeds were approved, and local inventory ads never worked. After payment, support completely stopped responding, even after multiple tickets and emails.
We also felt we were treated unfairly and ignored, which was extremely disappointing and unprofessional. Be very cautious before upgrading — communication disappears once payment is made.
After working with Mohd from CEDCommerce Support and early issues,
we have now resolved all trouble. I also got to know that some pretty cool features are coming for multi market stores.
I can fully recommend the App and the Support is top notch
Update: The App doesnt work anymore, no changes can be saved, uploads doesnt work. very annoying.
I had a terrible experience with this app. The team behind it was highly unprofessional and completely messed up my GMC account. They set the age group incorrectly, which didn't align with our target audience. Additionally, they didn't properly set the sale price and failed to include shipping information as per our website. As result, Google disapproved 195 of our products, and we were charged by Google ads despite not making any sales for nearly 5 days. this app has been a nightmare for our business
This is the most incompetent support I've ever had to deal with. They lack expertise in Google and follow templates for everything. If your theme or design does not align with the architecture of their application, they won't even inform you about it. They just go through the motions according to their regulations, and you end up spending your money because your attributes transmit incorrect data. If you're reading this review and looking for an application, consider DataFeedWatch. Their support doesn't waste your time, avoids creating tasks with intentional errors, and everything works perfectly.
Thank you for sharing your feedback.
We can see on the chats that our team assisted you with all the queries you had. Your feed and profiles were also made live. Later on, you had a query for mapping sales price and price which our representative explained to you clearly that it can be done in the Profiles section of the app in the attribute mapping step and all mapping options are present in it.
You were also informed that the item ID for the product can be changed in the configuration section. All options are visible but it seems like you are not ready to understand and rated our chats and app as bad even after acknowledging that you did not require further help as the issue was solved.
Please be informed we assist thousands of merchants daily with clear explanations and work hard to produce fruitful results for them and assist them in all queries. If anything is not clear to you yet then you may reach us anytime.
I am thrilled with CedCommerce's exceptional service in managing The Bodhi Press's Google Listing, Feed optimization, and Google Ads. My Team expert at Cedcommerce are working for my business need and their expertise and dedication have significantly boosted our online visibility and brought in remarkable results. The team's attention to detail and strategic approach have made a substantial impact on our business. Thank you, CedCommerce, for your outstanding support and for helping us maximize our presence on Google!
