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The app looks very promising and has a lot of useful features. I did run into some issues during the setup, particularly with local inventory synchronization. However, the support team was very helpful and responsive. We have made the recommended changes, and now I'm waiting to see if the issue is resolved.
I had a very positive experience with Simprosys support. The support agent was patient, professional, and helpful. She guided me step by step, explained the technical aspects clearly, and carefully checked my conversion tracking and Google Ads configuration. I really appreciated her patience and thoroughness. Thank you for the excellent support!
I've been using this app for over 5 years, and it's always been easy to use and manage. I recently ran into an issue and contacted support for the first time in all those years. They were fantastic! They responded quickly, helped me resolve the issue, and provided excellent support throughout the process.
Great app, great customer service, and I would 100% recommend it!
I ran into a complex feed override issue with multi-country setup, but their support team diagnosed and fixed it within a single day! The app itself is incredibly powerful for managing multi-currency feeds, and their responsiveness is second to none. Truly a 5-star experience!
I had some issues with Google Ads, the team walked me through options and supported the process to resolve the issue. I am new at managing Google and Google Ads in house so was super nervous to manage all this technical elements. The team is extremely patient and explained to me in a way that I understood and answered all my questions. They also assisted me with step by step via screenshare.
Upon completing the set up, they tested the order to make sure all the data was correctly tracking and showed me. Highly recommend this app and recommend support! Extra thanks to Mehul :)
This app helped us get our feed working in GMC when no other process we tried worked for us. Great product! Support also generated a feed for Open Ai GPT Ads quickly. Highly recommend!
Great app and excellent customer support. The support team was very responsive and helped me understand and clean up my Google Merchant Center feed and tracking setup step by step. Clear explanations, quick responses, and very helpful technical guidance. Highly recommended!
Highly Recommended! The support from these guys is Next Level, Fast and Friendly every time, Extensive knowledge of hoe Google feeds work. Helped me fix a few issues I had with my Shopify product Schema. Great APP with lots of features to optimize your feeds.
Outstanding support and a flawless app! I had a complex issue regarding Google Ads conversion tracking and Consent Mode integration. The support team, specifically Aradhya Kapadia, was incredibly helpful, patient, and professional. They thoroughly checked my backend setup, ran test orders, and made sure the G100/G111 consent signals were firing perfectly. The app itself takes all the headache out of Google Shopping feeds. 5/5 stars, highly recommended for any Shopify merchant!
We’ve had a very positive experience with Simprosys for managing our Shopify product feeds. The app is reliable and makes feed management much easier, but what really stands out is the quality of their customer support.
The support team is always responsive, helpful, and willing to take the time to understand the issue and provide clear guidance. Whenever we’ve needed assistance, they’ve helped us resolve things quickly and efficiently.