Reviews (4,934)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes managing Google and other shopping feeds much easier, even for complex setups with multiple markets, languages, and large catalogs. They highlight flexible feed customization, support for consent mode and server-side tracking, and helpful AI optimization. Many report time savings, healthier Merchant Center accounts, and better campaign performance. Support is frequently praised as fast, patient, and highly knowledgeable, often handling custom fixes.

Edited October 7, 2023

Go find other apps. Products showing different amount in different country since we're using Shopify markets pro. Worst support they just sending you a video and articles and you will do it all by yourself. They cannot fix disapproved products. Conversion tracking? better use Elevar and Triplewhale or do it manually. Go for Multifeeds for Google Shopping now our products Best match in google shopping and organic search also the best support for fixing disapproved products. Thank me later.

Frontrow
United States
About 1 year using the app
March 19, 2021

Poor, confusing instructions. Too many fields that must be completed outside of app. I've seen faster, better support.

billyBoards
United States
About 3 hours using the app
March 30, 2021

Terrible!
I added a lot of data to products in bulk, great... until it disappeared without explanation! Contacted support for assistance and they did not even respond. Total WASTE OF TIME

Lua Joia
United Kingdom
About 2 months using the app
May 15, 2021

I tried to use the App their technical Support was horrible I will not recommend this app to anyone

ZeroWater Türkiye
Türkiye
About 20 hours using the app
July 19, 2020

if you remove this app this people remove all your google feeds
and they that help you.
i see this app high reating but that is not true.

Walrus Oxford
United States
7 days using the app
Simprosys InfoMedia replied July 29, 2020

Whenever any merchant removes our app, Merchant is sent an email. That email contains a link that helps merchants to remove the products submitted by our app. If you don't click on that link, your products are not touched at all and we get out of the business without any further communication or process.

In your case, you had clicked on that link to remove the products submitted by our app. That is the reason products have been removed. In fact, you had come back to us(with the help of Shopify Support) too if we have any cached data to resubmit the products again. But, it was too late.

So, this is not true that we on our own removed the products. You had clicked on that link that removes the products.

August 13, 2021

No response from support to help with good feed issues. I've sent several messages for help without any reply back.

Oh It's Natural
United States
9 months using the app
May 13, 2022

App is not working fine
Microsoft conversion are not getting tracked properly. in revenue it is showing default value

Chaussures Robustes
United States
About 1 year using the app
November 15, 2019

Pathetic App, took off the products from Merchant centre without letting me know.. caused me to lost hundreds of dollars in the peak season. Be careful.

Smart Ware Co Australia
Australia
20 days using the app
Simprosys InfoMedia replied November 15, 2019

You had installed the app on 14th Oct. As per our app's trial policy, you must get 21 days of Free Trial. (See screenshot of log on this URL - http://bit.ly/2XijV0h)

We could have stopped our services and removed your products on the same day of the expiration of the trial or the next day.

But NO, we waited for 10 more days before we suspended our services to your business.

Also, it is not true that you were not informed about the suspension.

During the trial period, you were sent 3 reminders, 7 days, 3 days prior to the expiration and on the same day of expiration. (See screenshot of email log on this URL - http://bit.ly/2Ob1giY)

Out of these 3, as per our logs, you had opened 2 reminders.

For other merchants, this merchant is using our app on 3 of his stores and two already have charge activated. (See screenshot - http://bit.ly/2NNtm4N)

Edited June 16, 2024

We had to uninstall the app. Because we have a problem with our Google Ad conversions. The support team will get back to us to fix the issue.

Jarlia By Jolina
United Kingdom
Over 3 years using the app
March 8, 2023

Im having trouble installing this app in keeps telling me "You don't have this app installed" every time i try to add it

LUX Home Lifestyle
United States
2 minutes using the app
Simprosys InfoMedia replied March 15, 2023

Dear Merchant,

Hope you are doing well.

I am Milan Vaghela, Product Lead at Simprosys InfoMedia.

We have tried to contact you via email as well as also replied to the queries you have raised in our Support email box. But since then we haven't heard back from you so it may have happened that our email might have landed in your Spam box.

So can you please confirm if you still have any issues with the app or anything else?

You can also reach out to us via email at support@simprosys.com or use our Live Chat facility from the App interface using the "Get Support" widget.

Awaiting your reply.

Thanks,
Milan Vaghela
Simprosys Google Shopping Feed App.