Recenze (5 557)

Celkové hodnocení
4,5
Počty podle úrovně hodnocení
  • 75 % hodnocení s 5 hvězdami
  • 9 % hodnocení s 4 hvězdami
  • 3 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 12 % hodnocení s 1 hvězdami
1. září 2022

seems like a common problem people are having. does not link without flagging misrepresentation. I am trying to link my store to my youtube channel and it's not working.

hook2cook
Spojené státy
Doba používání aplikace: 12 dny
Vývojář Google LLC odpověděl 6. září 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

5. září 2022

It doesn't pickup product variations and discounts. It randomly rejects my products saying the price doesn't match the landing page price when there is discount or variations

Exotic Bazaar
Austrálie
Doba používání aplikace: 22 dny
Vývojář Google LLC odpověděl 6. září 2022

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support!

Vance | Shopify

7. září 2022

can not get it to work...keeps unpublishing items due to gtin/mpn..We have custom products that do not have these. Tried everything we read about to fix this issue..Is useless

WWW.GOINGDEEPSNORKELS.COM
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář Google LLC odpověděl 10. září 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing!

Vance | Shopify

11. září 2022

I am experiencing some of the same issues that other people/companies are having. I keep getting GTN error on a lot of products. I also am experiencing missing inventory data issues. I don not know what that means or how to fix it. I am thinking about removing this app. My sales have dropped since this past May.

Southern Reel Outfitters
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář Google LLC odpověděl 12. září 2022

Hi there,

Thomas here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggle you are facing with your account. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

12. září 2022

does your app automatically set up google ads tracking for our site?
anyone can explain more? WE are suffering from this problem. hope your reply.

Dr. MUXUE
Čína
Doba používání aplikace: Téměř 2 roky
Datum úprav: 14. září 2022

Bugs involving the sending through of GTIN numbers with the API (it won't send your barcodes correctly through to the merchant centre due to the TRUE/FALSE settings in "custom product") - a useless editor inside the channel that can't filter - you would need to change 1000 products 50 at a time to fix said bug - SKU's not sending through correctly...so frustrating. Just to top it off, you can't change these Google merchant fields via csv, even if you wanted to try get around the bugs! Shopify, stop trying to push other commercial apps to clean up your clearly fixable bugs in this channel app. It should be a part of a Shopify plan that works for free, not a vehicle to feed your bottom line by making it unusable to anyone with more than 20 products. Any professional store builders out there thinking of switching to Shopify - be VERY AWARE this Google shopping channel app WILL NOT handle your feed to Google Merchant at scale. I really hoped while building our (currently) 6000 product store it could handle a big job and I would have an app to assist me with feeding the API perfectly - IT CAN'T AND IT WON'T. It can handle maybe a few hundred but trying to manage 1000's of products you will have issues. You will be looking and trying to get the job done with a custom feed (the only option I can see at the moment with the way this app is for 1000's of products) or some other app they will charge you for, or trying your best to get around this app with a hodge-podge of additonal "bulk changer" apps that are not free that they will try recommend to make up for this app being basically unusable on its own at scale. HOPEFULLY with Google now "looking after" this app after Sep 1 2022, it might improve and be usuable at scale...here's hoping.

Sound Centre
Austrálie
Doba používání aplikace: 5 měsíci
Vývojář Google LLC odpověděl 15. září 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. We appreciate your feedback on the channel's product fields in the bulk editor and how they function - I will be sure to share your feedback with our team.

Charlotte | Shopify
Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. We appreciate your feedback on the channel's product fields in the bulk editor and how they function - I will be sure to share your feedback with our team.

Charlotte | Shopify

15. září 2022

I am currently trying to use this app so I can connect my google merchant with my Shopify, but because I am located in Canada the required shipping details needed for Google merchant are limiting and hard to follow/use. I am still trying to configure the shipping manually within Google Merchant, but it has proven to be extremely difficult and has been a constant battle to set up....

Worthy Jams
Kanada
Doba používání aplikace: 29 dny
21. září 2022

Changes in the feed aren't synchronised, missing fields still show up. With this lack of functionality the app is not useful.

Wollhuhn
Německo
Doba používání aplikace: 20 dny
Vývojář Google LLC odpověděl 22. září 2022

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.

Vance | Shopify

Datum úprav: 4. listopad 2022

Impossible to get Shopify linked to YouTube. keep getting automated emails saying misrepresentation or policy violations. Nobody at GMC or YT team can provide a solution. Gave up in the end. Fail. Been a month now and support still can't figure it out!

timwilmot
Spojené království
Doba používání aplikace: 2 měsíci
Vývojář Google LLC odpověděl 29. září 2022

Hi there,

Thank you for taking the time to leave a review so we can get your feedback to the right team at Shopify. My name is William and I'm from Shopify support, I'll be reaching out to you via email to help you sort out the challenges you've identified here.

William | Marketplaces Support Specialist
Shopify

30. září 2022

After about a week of trying I couldn’t get variants to display in google shopping, even after reading and watching videos about that feature and being on the phone with googles support.

Cosmic Accents
Spojené státy
Doba používání aplikace: 7 dny
Vývojář Google LLC odpověděl 1. říjen 2022

Hi there!

Mario here with Shopify! Thank you for taking the time to share your experience with the Google Channel App and troubleshooting steps.

I completely understand where you are coming from, products with variants would need to fulfil specific requirements, and those details aren't easy to spot. I'm happy to share some bite sized steps to follow and check several fields based on our team¡s experience. I will be reaching out to you through email shortly.

Looking forward to chatting with you!

Mario | Support Shopify