Google & YouTube

App is inaccurate and confusing. Google support told me this app automatically adds GA tracking code, but in that case how do we prevent double reporting with our Tag Manager, which we need for other scripts? They were unsure. Google support also doesn't seem to understand that ShopifyPlus users no longer have any access to our checkout code. There is also a warning about "mistakenly added tags" but trying to fix it is very complex, and so far ineffective.

In addition, The Google Merchant Center widget says we have 0 products / 0 approved when in fact we have 100s of live products listed there.

The only "Suggestion" from the app? Increase spend. gee thanks.

Diese App ist sehr zuverlässig und erleichtert die Arbeit enorm.
Die Verbindung mit Google Merchant Center und YouTube funktioniert schnell und stabil, und Produktfeeds werden automatisch und korrekt synchronisiert.
Besonders hilfreich für Händler, die ihre Produkte effizient bewerben und mehr Sichtbarkeit erreichen möchten. Sehr empfehlenswert!

Avoid this platform if you value sanity. Nothing is consistent: one typo and the entire feed stops syncing, then you get flagged as if it’s your fault. The rules are vague, enforcement is random, and customer support recycles canned answers that solve nothing (via email, no phone, no chat, days of waiting and waste of time for no help etc...). You follow the documentation line by line, it still fails, and then you’re punished for “non-compliance.” It’s a trap of moving goalposts and zero accountability—not a place for anyone who needs reliability. Basic tasks spiral into endless loops: sync → error → appeal → repeat. The system penalizes microscopic formatting differences while ignoring its own bugs. They demand millimeter-perfect standards from you, yet don’t hold themselves to the same—a terrible example. Miss a single character, the feed won’t refresh; fix it, and you get a new unexplained rejection. You don’t even know if they’ll ban you because the Shopify feed refresh lags a few minutes—delays outside your control—so you never get a real diagnosis; support replies with copy-paste templates and you get banned for that too. Support is slow, scripted, and unhelpful. This wasted days and delivered nothing. And here’s the kicker: if a review fails, your Google Ads account can get restricted or blocked; you’re forced to wait days before requesting another review, and those reviews are rationed. Burn through a few attempts and you’re effectively shut out of ads for good. Now I understand why so few people stick with this platform and choose alternatives. This isn’t a professional ecosystem—it’s roulette with your business on the line. I’m switching to alternatives immediately so I can actually see my ads delivered.

Zero Stars for this app! I have been talking to google support person, Kate for weeks now and my account has been suspended because I changed my url domain name. my store has been online for over a year and all they say they need is my drivers license for verification. I have taken the pictures at least 5-6 times and sent to Kate for review, Finally she said this one will do and get approved. Then I look and there is all of these other issues and she said that they will disappear after I am accepted again. Immediately after submitting my drivers license upon Kate's approval I am denied again. This app is a bunch of crap and will get your store kicked off of google and as far as I'm concerned google is nothing but a headache and LIES! They LIE TO YOU ABOUT EVERYTHING! Good luck with your store, because over a year and endless hours of hard work and no sleep has gone gone the drain. My store is over because of google.

The Google & YouTube app for Shopify is easy to connect and helps sync products smoothly to Google Merchant Center. However, it would be helpful if the setup process and currency sync between regions were clearer to avoid confusion with local currencies and approval issues. Overall, a great tool for expanding visibility across Google Shopping and YouTube.

Great options for content creators to also sell some products. Integration is mostly smooth, just have to check through the messages and fix issues. Easy once you get the flow of the exchange between Shopify and Google. Great option.

De Shopify Google App werkt prima en doet precies wat ik nodig heb. Alles wordt netjes gesynchroniseerd met Google, waardoor mijn producten goed zichtbaar zijn zonder dat ik er veel tijd aan hoef te besteden. Het bespaart me een hoop werk — ik kan mijn tijd nu aan andere dingen besteden!

Vor kurzen haben wir unseren Shop zu einer neuen Domain volmer-clothing.com umgezogen. Das wurde im Merchant-Center auch für ca. 1 Monat akzeptiert.
Seit 3 Wochen erhalten wir Fehlermeldungen - u.a. "Der Domainname Ihrer Website muss mit dem hochgeladenen Domainnamen übereinstimmen".
Die Domain ist im Merchant-Center verifiziert und beansprucht und in den Feeds korrekt angegeben.

I have had many problems with conversion tracking, in Google sometimes the status of my conversions is "Active" however, then alerts start like: "Requires attention - Enhanced conversions requires your attention" and "Inactive tag", so far I have not obtained a solution or satisfactory answer on how to solve it, I check my configuration and everything is configured correctly, I do not know what to do anymore, I have had a negative impact on my campaigns and sales conversions

The Google Merchant app is fantastic for exposing our complete catalog to audience searches. Initially, it felt a little challenging to set up, but once it was done, the process became very smooth. The integration with the app is simple and straightforward. This also helps us place ads on Google as well. We are really happy with the app. Thank you, Google!