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Only cant see products in merchant center. I don't know why I can't see my products, but I think it will be fine soon.
Thank you for sharing this review!
After first installing the app, Google will need to review and approve your products, which can take between 3-10 days. You may just be seeing a delay due to the initial set up completing.
That being said, I’ve followed up with you via email in case you needed any further assistance with the Google Shopping app! -Lizzy, Shopify Support
Over the last 2 weeks 446 of our produts have been disapproved for the reason 'Product price does not match the price on your product landing page' We have not changed any pricing, and it is the same campaign which was working perfectly for us two weeks prior.
We have submitted the Google Site map again, contacted Google Ads support, Shopify support, but not been able to resolve the issue. It doesn't even indicate how to solve the issue.
Few weeks back we were ranking high on Google Shopping Listing Ads for several keywords, and now even though we have put in sufficient budget, our presence is reduced and products disapproved for no apparent reason. Please help immediately.
Thank you for taking the time to share this feedback. I'm sorry to hear about the issues you've been experiencing with your products. I can see that you currently have a ticket open with our Technical Support Team who have been continuing to monitor the situation. I've checked in with them and it looks like they've responded to your most recent email.
I know you've spent time speaking with our team, however I have reached out to you via email to see what we else we can look into together. I hope to speak with you soon! - Ryder, Shopify Support
i found this really very easy to use. It did not take very long to set up at all. to early to see f it help sales.
The products added here dont get updated. Recently, all my products were marked as errors and hence my ads stopped. No idea how to fix it. Pls help.
Thank you for taking the time to write your review. Errors can occur for a number of reasons so I will be reaching out by email shortly to learn more about these errors and then advise on resolving them. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support
As a new business owner, the process of building the brand is ver time consuming, detailed & layer. It is also nice to have some processes that are straight forward. I would have like to have an opportunity for a in house Terms of Service template available.
Once you figure out how it works, it's not bad. The process can be long and tedious, mostly waiting for Google to approve you.
excellent service, took the time out to really help me with my needs and to clam me down about downloading the google shopping app via my shopify store!
I Like the App, now i try to learn how to use its. Looks nice very powerful performance. So good!!!!!
At the current place where I am in the setup process, everything has been simple, quick, and easy to do. I expect this to continue.
If you have simple products that are easily submitted to Google Merchant Centre then this app would probably be fine. The products I was trying to submit required a lot of fine tweaking because they were medically related. This app does not make it easy to make changes specifically for Google Shopping. If you want to make changes you have to change your entire product in your store. Which is not ideal. I ended up deleting it and starting again with a whole new app.
Thanks for leaving a review! The Google Shopping App does import your existing product data from Shopify, but you may need to add any required additional information before you can sync products with Google Merchant Centre. I see that you have reached out to our Support Team in regards to the trouble you've experienced with your products, have you had an opportunity to check their response?
I've also gone ahead and sent you an email to follow up as I'd be happy to work together to have your products sync appropriately. I hope to hear from you soon! - Ryder, Shopify Support
