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This app is very poorly developed. It automatically syncs your entire store upon install, thus getting you a merchant center suspension right off the bat for products you don't plan to ship or want to advertise on Google, such as items that go freight. And since the content API (your store products) is synced, it's a time consuming pain to start over and then manually add products you want in merchant center. We have 12000 products and we either have to manually unsync every item or pay for a 3rd party app to edit in bulk, since Shopify will NOT export the google/youtube column. Full of glitches like it showsing free shipping on previews when we do not offer free shipping. Do better google, it should not be this cumbersome to set up. UPDATE: Even with google support, we are going in circles. I removed the data source, unchecked every product from the google sales channel, and it STILL imports every product in Merchant Center. Tech support doesn't read the email chain and just provides the same cut and paste answers. Still frustrated
Hi - sorry for the confusion. We'll update our Help Center to better highlight you should select Manual Product Sync during onboarding if you don't want products to sync right away.
In the meantime, if you go to the Products Page in Shopify, and can filter by freight products, the 3 dot menu next to Set As Draft lets you "Exclude from Sales Channels" in bulk. If you have a way to find all of your products (I.e "timpani" in the title, or Type or Tag), then you can quickly exclude from Sales Channel. Since these products aren't able to be checked out on your website or on Google, they'd have to be excluded completely, since even adding a Freight shipping settings would not apply.
Additionally, you are syncing Shipping Settings from Shopify automatically as well. This means whatever shipping you set up in Merchant Center manually will get overwritten by the Shipping data in Shopify > Settings > Shipping and Delivery > General Shipping Profile. I'm assuming you'll want to change the Shipping Sync to Manual in order to keep your UPS Ground settings in Merchant Center, since you don't have any General Shipping Rates set up for your market. With an automatic shipping sync, we are getting no shipping rates synced to Merchant Center, which will keep wiping out your manually set shipping settings in Merchant Center.
This will ensure that A) Freight Items are excluded from the Google & YouTube App (you'll need to turn Product Sync back to Automatic to make these changes occur) and B) Shipping settings in Merchant Center don't get wiped out since you're missing General Shipping Rates in Shopify today
Our problem is that some things show up on Google, while others show an error. We have seen Google advertise our items as "Out of Stock" when they are in stock. We've tried to change it on Google, but it reverts to OOS. It is very frustrating. Additionally, our shipping is not cookie-cutter shipping. We use freight shipping and require quotes to ship to the customer. Of course, this causes an error in Google, saying our shipping is wrong.
i advise everyone not to waste time with this app and google shopping, i spent years building a store and one fine day they will suspend google merchant and your ads without any reason, emails are sent automatically: we found a bug, we found a bug,... endlessly repeated, no friendly cooperation with this platform, i spent time and effort working and complying with hundreds of policy violations and in the end got nothing worthwhile, advertising prices are getting more and more expensive due to competition from other platforms, most of our profits are paid for advertising and the effort to build is in vain.
Hi, make sure you don't have any linked, or previously linked, ads accounts suspended - this can often trigger the Merchant Center suspension if that Ads Account suspension is not resolved first.
É bem tranquilo, sem problemas com configuração, voce só tem que ficar bem atento para não deixar a sua loja de qualquer maneira, pois o Merchant Center é bem rigoroso para a aprovação do sua loja, então deixe a casa sempre em ordem, o meu demorou mais de 4 meses, pois era leigo de mais no Merchant Center.
A aplicação é essencial mas podia haver mais opções nas configurações e na vizualização das razoes para haver produtos pendentes ou restritos e modo de correção.
Die Google App funktioniert einwandfrei! Alles ist sofort verfügbar. Die Benutzeroberfläche ist übersichtlich und intuitiv, sodass die Nutzung super einfach ist. Eine zuverlässige App, die den Alltag erleichtert!
Ho installato l'app Google & YouTube su Shopify e sono rimasto estremamente soddisfatto della sua efficienza e semplicità d'uso. L'integrazione è fluida e intuitiva, rendendo il processo di sincronizzazione dei prodotti con Google Shopping e YouTube incredibilmente semplice.
Facilità di configurazione: L'installazione e la configurazione iniziale sono state rapide e senza intoppi, con istruzioni chiare che guidano ogni passaggio.
Sincronizzazione automatica dei prodotti: I miei prodotti si aggiornano automaticamente su Google Shopping, garantendo che l'inventario sia sempre preciso e aggiornato.
Gestione delle campagne pubblicitarie: È fantastico poter creare e monitorare le campagne Google Ads direttamente dal pannello di controllo di Shopify, risparmiando tempo prezioso.
Visibilità ampliata: Grazie a questa integrazione, i miei prodotti sono ora visibili sia nei risultati di ricerca di Google che nei video YouTube, aumentando notevolmente il traffico e le vendite.
Consiglio vivamente questa app a chiunque voglia espandere la propria presenza online e semplificare la gestione delle campagne pubblicitarie. Un vero game-changer per il mio e-commerce!
Thank you for the kind words and detailed review!
Grazie per le belle parole e la recensione dettagliata!
Hi,
I've successfully added the app to my shopify account and everything works perfect. Great work !
I'm now looking to add multiple feed based on each market (belgium, germany...etc) but can't find the option. I've read in the comments that you are going to extend this during the next month ?
In the meantime i saw a workaround but don't understand how to do this "You can add countries to your existing feed in Merchant Center by editing the Content API countries." ?
Thank you in advance for your help.
Hi! Yes we are in the process of migrating everyone to the new feed management system. You should see it shortly, if you haven't already.
Merchants who have been migrated already will receive an email notification and a banner on their Google & YouTube App page. You will also be able to access the Country Selections under Google & YouTube App > Settings > Your product feed settings > Countries and languages > Manage
here you can select Automatic (We will always attempt to use the same countries in Google that you have in Shopify as a Market with valid shipping rates) or Manual (You can check and uncheck eligible countries to show on Google yourself)
I rate the app, but I have issues with the products I advertise on Google due to their categorisation. I'm a Home Brew Supply Store and some of my products are deemed to contravene Googles policies around alcohol.
I do not make of sell alcohol, only the ingredients to start making it.
I try and not ever leave bad reviews as a small business owner however in this case I feel I have to. I can honestly say I have tried everything with this app and the support from Google who blame Shopify is as bad as Shopify's support blaming Google.
I can easily connect all of my ggogle accounts, merchant center, analytics and ads and everything looks to be somewhat accurate but my products WILL NOT sync to merchant center, no errors, no wrong information they just do not sync either in the shopify app or in merchant center. Shopify have clarified that all information is correct and it should be syncing, google just blamed Shopify what a joke! By taking three days at a time to respond to emails, you are literally costing businesses money.
Hi, thanks for reaching out. It looks like you were stuck because there were no shipping rates for products set up under the General Shipping Profile. We're updating our messaging on the app to be more clear about what this scenario is and how to fix it.
For completeness, for a product to sync, we will need the product opted in AND shipping rates set up in the General Shipping Profile. Products would not sync if we are missing the shipping data (like when custom rates are being used, or using a third party shipping app with no backup rates configured). You can either add General Shipping Rates in Shopify settings > Shipping and Delivery, OR change the Shipping Sync in the app to Manual and go configure rates in Merchant Center directly. Again, we will update our app messaging to help explain this better from the start. Glad we could get you running again!
