Anmeldelser (5.553)

Samlet bedømmelse
4,5
Antal pr. bedømmelsesniveau
  • 75 % af bedømmelserne er på 5 stjerner
  • 9 % af bedømmelserne er på 4 stjerner
  • 3 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 12 % af bedømmelserne er på 1 stjerner
10. april 2019

100% worth every penny! started at $5.
Now spending $30 a day. Pretty sure by the end of summer I will be in a range of $50 a day spend! Results are amazing! thanks google

Flowers Box London
Storbritannien
6 måneder bruger appen
11. april 2019

The app makes it simple and easy with automatic feeds to Google shopping. I’m thrilled at the conversions we are having. Integration between my google ad dashboard makes the reports very easy to understand which products are successful. The Shopify app shows which products in the dashboard that have issues to fix before they show on the Google shopping ads. I used to manually submit feeds that were so time consuming. This is painless and seamless. Highly recommend the Google shopping app.

Rustic Sinks
USA
Cirka et år bruger appen
14. april 2019

Since having to update the old app to this version, Two months ago, I have had nothing but trouble. My sales are down 50-60%.
Having contacted both Shopify and Google support several times over the last Two months, my shopping campaign has gone from bad to worse!

Over half of my products were pending, however, support have re-synced the products twice and now there are only a few still "pending". Despite that, my sales, clicks, conversions and everything else have dropped. I increased my
add spend, but strangely this has had no effect on my conversions/ sales.

The new "Smart" campaign is terrible, with less features that the old campaigns. You get no useful support with either Shopify or Google on how to execute it correctly.

My Original Google shopping app and campaign was doing really well, this app have almost ruined my business.

I am at a loss as to what to do.

Maybe the only option is to drop this app and go to a Paid app, and start all over again!

Poochie Fashion
Storbritannien
Cirka 2 måneder bruger appen
Google LLC svarede 3. juni 2019

Thanks for taking the time to share this feedback about the Google Shopping app! I'm sorry to hear that your products are pending and that you've experienced a drop in sales as a result-- I know that this is very frustrating!

Products being stuck in "pending" is a current limitation coming from Google. That said, I'm going to follow up with you via email so we can dig into this further. I'd also like to gather more feedback from you about the functionality of smart campaigns. We’re always working to improve the way our apps work, and I will share this feedback with our development team. I look forward to hearing back from you! - Lauren, Shopify Support

18. april 2019

My products on The HBCU Alum have been "Pending" for 3 weeks now. A tad disappointed, as I hoped this would have been resolved by now.

HBCU Alum
USA
4 måneder bruger appen
Redigeret 22. april 2019

I downloaded this after reading through MANY of the reviews and I'm really glad I did. I'm by no means a Google Shopping expert, but I've installed it today and already have all my products approved and eligible in my Merchant Center. I really think that it has a number of poor reviews are because people are expecting this app to do ALL the work in Google Shopping and that's not necessarily the case. It's extremely effective at being an API and bringing products into your merchant center to set up for approval. If you've ever tried it the old way when you had to upload a spreadsheet with the pertinent information, you will definitely appreciate this app. But that being said, you still have to be proactive about logging into your Google Merchant Center Account and identifying any errors it's kicking back. And you still have to have an understanding of the information it's going to ask of you in your Merchant Center Account and how to properly input the data. I read a lot of reviews that said their products have been in "pending" status for weeks on end, which I think is likely because they didn't go in and finish properly setting up each product. You have to add and input all the necessary information, and then it will feed that information directly into your Merchant Center account.

Learn about Google Shopping first & THEN get this app.

Amalli Talli
USA
Cirka 10 timer bruger appen
Redigeret 14. maj 2019

FINALLY WORKS! FINALLY 8 MONTHS AND A WEEK IT WORKS. Shopify and Google had more than 7 MONTHS Oct. 2018 to get this FIXED, the first time users Oct. 2018 said this was JUNK and UNPROFESSIONAL CRAP! And still nothing changed 315 one star ratings! You know what changed is Shopify's PRIDE OF OWNERSHIP OF PROBLEMS NOBODY cares anymore and to let a 315 one star rated app remain in the app store tells you everything you need to know about Shopify in 2019, quality standards on ZERO and as for the Google engineers that stood infront on Shopify users and LIED about this app and the great engineers, programmers, product managers at Google who let this happen and continue on KEEP CASHING THAT PAYCHECK ON JUNK, TOP OF YOUR LINKDIN : I am very proud of the Shopify App - 315 one star ratings out of 418 users i developed over 75% of users rated it a one star loser, please hire me. Hey if all your products were approved for over 2 years 6 months and now and pending forever you ain't making any AD MONEY $$$$$$$ on Google Shopping ADs.

surgicalcaps.com
USA
22 dage bruger appen
Google LLC svarede 14. maj 2019

I'm sorry to hear you've had a frustrating experience with the Google Shopping app. We truly value your feedback and thank you for taking the time to share it with us. I’ve followed up with you via email so that we can work together to get the Google Shopping app working for your business. Hope to hear from you soon! -Emma, Shopify Support

3. maj 2019

this app us useless and does not work. I deleted the old app and added this app but this is by far the worst mistake!

Clean Casting Jewelry
USA
Cirka 2 måneder bruger appen
Google LLC svarede 15. maj 2019

Hi, there. Your feedback is valuable and will help us improve the platform and apps so we thank you for taking the time to share it with us. I’ve followed up with you via email to gather more insights from you. Hope to hear from you soon! -Jason, Shopify Support

Redigeret 21. maj 2019

I like the ability to track dollars I spend against sales. I used this app to attract more viewers to my website.

Sunshine Clothesline and Flag Poles
USA
Cirka et år bruger appen
21. maj 2019

Data feeds expire in Google Merchant Center and the app didn't renew the feed at all. Not good. I saw a lot of complaints about this online. Why don't you fix it ?

Abox.nz
Kina
4 måneder bruger appen
Google LLC svarede 24. maj 2019

Hi, there. Your feedback is valuable and will help us improve the platform and apps so we thank you for taking the time to share it with us.

Google does currently have a limitation where if a product is not updated within 30 days, it expires. The Google Shopping app should update your product before this timeframe so products should not expire. If for any reason it does expire, you can contact Shopify Support and our team can assist further!

I’ve followed up with you via email in case you needed any further assistance on this. Hope to hear from you soon!

- Alex, Shopify Support

24. maj 2019

DO NOT USE if: 1) You have a store located in California (this will send incorrect sales tax information to Google, which Shopify cannot fix) or 2) If you have any integration with Google Express or Shopping Actions (this will cause you to oversell out of stock items that cannot be backordered)

Pine Street Clinic
USA
Cirka et år bruger appen
Google LLC svarede 27. maj 2019

Thanks for sharing this feedback on our Google Shopping app! Currently, the app imports your tax settings from your Shopify Admin, so we may want to evaluate your current settings. The Google Shopping app is designed for running ads on Google Shopping does not send inventory tracking information. Apps that facilitate sales may not be able to pull the necessary information to track inventory properly. Feedback like this helps us improve our apps, so I’ve followed up with you via email to log your feedback with the Shopify development team and follow up on your tax settings :) - JP, Shopify Support