Rezensionen (5.555)

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 75 % der Bewertungen sind 5 Sterne
  • 9 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 12 % der Bewertungen sind 1 Sterne
18. Oktober 2024

In general the relationship with Google is satisfactory, but I must say that I often have problems with disapproval of products for non-corresponding price, but in reality all the products disapproved for this reason are correct with the corresponding price, the frustrating thing is that you can not get support to solve this problem, if someone can help me solve this problem I say thank you.

AC Lombarda cornici
Italien
Fast 3 jahre mit der App
16. Oktober 2024

This app is garbage.
When setting up there is no option to add an existing Google Merchant account number, you can only create an entirely new google merchant account.
This leads to an endless loop of Google/Youtube saying my domain is owned by another merchant. And the Claim Ownership function doesn't work.
So it's imposisble to get my Shopify store ads under my Youtube channel.

EEVblog Store
Australien
Etwa ein jahr mit der App
Google LLC hat geantwortet 18. Oktober 2024

Hi! Sorry you think that. If you're trying to link a Merchant Center account, that you are the admin of, but it's not showing up in the drop-down, you can send us a message and we can help link it pretty quickly! It's Get Support link in the app, or the URL below.
https://support.google.com/merchants/contact/shopify_3p_support_app

10. Oktober 2024

I thought that since Shopify was an integral part of Google, the integration would be quick and easy, on the contrary, terrible service, customer support and vague automated responses.
I managed to set up Google Merchant Center through this app, and my account was automatically suspended on the second day, due to "policy violations" with no clear explanations. Without direct communication, only by email it takes days for an automated response that is not understood.
The reasons given, such as "the website needs improvement" and "misrepresentation", are vague and, despite my attempts to resolve these issues, I have received little to no help from Google or the app's support team. It is frustrating and I still do not understand why my account remains suspended.
I have tried to fix this but the lack of clarity and support is disappointing. I was expecting a smoother experience from a platform integrated with Shopify, but instead, it has been a headache.

Fancydecor
Vereinigte Staaten
19 tage mit der App
8. Oktober 2024

No conversions or events of any kind are sent to Google, and Shopify provides absolutely zero support. Google also provides zero support. Why even have this? Who is it for, people that don't need to track data?

NuevArt
Vereinigte Staaten
8 monate mit der App
7. Oktober 2024

Regarding Google Analytics: despite saying connected, no data reflected in google analytics.

Solution: manually install the tag for data to reflect on Google Analytics dashboard.

NNEYAH Cards & Gifts
Nigeria
Mehr als ein jahr mit der App
3. Oktober 2024

App was easy enough to set up - but once completed the 'customer events' app pixel still says 'disconnected' when every part of the app set up has been complete and they all say 'connected' because of this we went 12 hours with no data running from our store to Google ads/analytics etc.

No explanation or help on how to get the app pixel to 'connect'

Nood Nutrition®
Australien
Fast 2 jahre mit der App
21. September 2024

Good. Esay to set up.
However, the data is not correct.
Around 30% difference from shopify services-side.

SVAKOM
Sonderverwaltungsregion Hongkong
Mehr als ein jahr mit der App
18. September 2024

O app na Shopify fica com o status de Não Conectado, desta forma as métricas de conversão não aparecem corretamente, o que impacta no resultado das campanhas. Já encontrei mais pessoas com o mesmo problema e parece que não resolvem.

Comprar Cuecas
Brasilien
Etwa ein monat mit der App
Google LLC hat geantwortet 30. September 2024

Oi! O status Não conectado no Web Pixel não significa que as conversões não estão funcionando. Web Pixel é um novo recurso lançado neste outono, e você o verá mudar para Conectado em breve. Enquanto isso, todas as suas conversões ainda estão fluindo pelo processo anterior. Espero que isso ajude.

15. September 2024

I installed it, then it says my products contain sexual content. The product It was complaining about was a broom handle. Next it said another product contains alcohol that product is a potentiometer dial uses for electronic devices. Again, selling hotwheel toy cars flagged as contraband and marijuana. These 3 product are my main sellers and the descriptions, title and images do not contain anything related to what google thinks these products are. I did submit review, I guess its ran by AI that can't tell the difference.

Its a worthless plugin, don't waste your time. I can list my items on ebay (more expensive) and in turn ebay can push them into google searches without problems.

GoldSearchAustralia
Australien
Etwa 3 stunden mit der App
Google LLC hat geantwortet 30. September 2024

Hi there! I don't see any products with these policy issues on them currently. In fact, all of these issues were cleared up within the next hour of you submitting the initial product feed. Sometimes certain products do get flagged incorrectly either due to the image or product attributes, but will either clear up with a subsequent review (in your case, it was cleared up within the hour) or by clicking "I disagree with this decision" on the product to request a manual rereview.
If you still have these issues and are unsure why, you may get a quicker response by submitting a ticket via Get Support on the app, or visiting https://support.google.com/merchants/contact/shopify_3p_support_app. We have agents standing by to help with questions like this.

10. September 2024

Yes, it's easy to install. BUT it doesnt report the transactions correctly, have noticed duplicate transactions on many occasions. I've disabled the app and using another app to better manage analytics..

Atlas McNeil Healthcare Community
Australien
Fast 2 jahre mit der App