Reseñas (5.554)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 75% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 12% de las calificaciones son de 1 estrellas
3 de mayo de 2020

I just started to use this app. Waiting to see how it functions. We hope it does all that it says it will do.

Nise Lauren
Estados Unidos
26 días usando la aplicación
Google LLC respondió 21 de mayo de 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team! Thanks for the lovely review. We love hearing from our merchants!

I've sent an e-mail your way to see if you have any questions about the application thus far! Feel free to follow up and let me know how your experience is going.

I look forward to speaking to you,

Jonathan E. | Shopify Support Guru

3 de mayo de 2020

setting up is being explained with much needed work. Hopefully it can be fully set up with no problems

Chef Lee Brown
Reino Unido
3 meses usando la aplicación
4 de mayo de 2020

Very easy to install. So far so good, just waiting for my products to be verified and populated in Shopping!

Buggy Bix
Australia
5 minutos usando la aplicación
5 de mayo de 2020

Very Quick Setup, Easy to Use, Very helpful, Syncs automatically with the Shopify account without hassels

Turtlefeet Company
Emiratos Árabes Unidos
10 meses usando la aplicación
Fecha de modificación: 12 de mayo de 2020

I am starting using it and it is easy to use and very friendly. Also, support from google is responsive and helpful. and can reach a lot of possible customers.

Lili’s GourmixⓇ
Estados Unidos
8 días usando la aplicación
Fecha de modificación: 5 de mayo de 2020

This app has been helpful in creating Smart Shopping Ads for us.

However, we have had an error message on Google Merchant Centre displaying "Pre-emptive item disapproval (availability)" every few months, for several years. The service team continuously re-directs the issue to Google but we strongly believe the issue is the mapping of the Availability field. If this gets mapped across correctly, then our feed will reflect our data in Shopify.

Has anyone else experienced the same issue?

VORSEN
Australia
Más de 1 año usando la aplicación
Google LLC respondió 18 de mayo de 2020

Hi,

I'm Cíara from the Shopify Apps team, thanks for leaving your review, we appreciate all the feedback we can get.

This is a pretty unusual error, and I'm going to send you an email to follow up directly, so we can get to the bottom of the error and get this resolved for you. I know these kind of issues aren't ideal, and I want to fix it.

Keep an eye out for the email from me, and we'll talk soon.

Cíara N
Shopify Support

6 de mayo de 2020

love it! works really well and easy to use. I didnt think it would be so easy. But it explained step by step.

ZAHATI
España
7 meses usando la aplicación
6 de mayo de 2020

Super easy and efficient -- why pay more? I have used many other feed managers and it doesn't compare to this app

Wellica
Estados Unidos
7 días usando la aplicación
6 de mayo de 2020

After I saw all the great ratings of this app, I was very excited to use it. I'll start out by saying it's not all bad, but unfortunately, I did not have a good experience.

The good: 1) set-up was very simple - my unpaid listing appeared on Google Shopping and after a few days was showing up for all relevant searches; 2) customer service is 5-star (Luke really did his best to help me out and was successful with helping me with the free shipping piece since it was originally displaying the highest priority shipping I charge rather than standard).

The bad: 1) we currently have two products, and even though nowhere in Shopify does it say they are variants, Google was treating them as size variants of each other; 2) only the feature images showed up on the unpaid listing result - when you clicked on the listing however, very old images were showing that were out of date (Luke tried to do a reset on these two things to get our current product images to display, but sadly it didn't work); 3) more of a suggestion than a bad thing, but it would be really helpful if this app integrated with review systems like judge.me - currently this app does not support this because Shopify creates its own ID that it sends to Google rather than grabbing your gtin/SKU, meaning you can't get your product ratings to display on Google Shopping because the numbers won't match up.

Although I've decided to try out another app in the hopes of a better result, I do want to emphasize the excellent customer service - thanks for trying guys; it's the app that let me down!

6FT CLUB®
Estados Unidos
3 meses usando la aplicación
Google LLC respondió 19 de mayo de 2020

Hi,

I'm Cíara from the Shopify Apps team, I just wanted to say thank you for your review, we appreciate hearing from our merchants.

I completely understand how frustrating it can be when something you need isn't in the app, and I'm going to follow up with you just to make sure you can get in touch with us. Keep an eye out for my email shortly!

Cíara N | Shopify Support

7 de mayo de 2020

Shopify support was extremely helpful getting Google Shopping going and helping me with issues that were not due to the Google Shopping app but other apps we are using for shipping.

Dancina
RAE de Hong Kong (China)
Más de 1 año usando la aplicación