Google & YouTube

Made a campaign through this app and got a suspension from google for "circumventing systems". It is impossible for me to get through to google and ask them what is wrong. Shopify support does not want to help either, as they say google are to blame, eventhough the only thing I have done is to name the campaign and set a daily budget in the app. Something must be wrong with this APP. Please someone reach out if you know how to get this solved.

After connecting my YouTube brand channel all products are imported to YouTube. But you are unable to connect to my main Google Ads account. You can only use your Google Ads account if you have a personal YouTube account. Almost no professional YouTuber uses a personal YouTube account. A YouTube brand account does not have its own email address and thats why you can not access to Google ads.

Can't group products with different sizes into single listings. So it's useless really. Definitely dont need dozens of listings, 1 listing for each size!!!

Integration does not work. I've had a Google Ads account for years now that's connected to our Google Merchant Center (also connection issues with this), but it doesn't seem to want to pull that information into Shopify. The only option I have is to create a new Google Ads account... why? I go into Google Account and everything on my end is linked, verified, and claimed. What is this app even for? Nothing works.

seems like a common problem people are having. does not link without flagging misrepresentation. I am trying to link my store to my youtube channel and it's not working.

It doesn't pickup product variations and discounts. It randomly rejects my products saying the price doesn't match the landing page price when there is discount or variations

can not get it to work...keeps unpublishing items due to gtin/mpn..We have custom products that do not have these. Tried everything we read about to fix this issue..Is useless

I am experiencing some of the same issues that other people/companies are having. I keep getting GTN error on a lot of products. I also am experiencing missing inventory data issues. I don not know what that means or how to fix it. I am thinking about removing this app. My sales have dropped since this past May.

does your app automatically set up google ads tracking for our site?
anyone can explain more? WE are suffering from this problem. hope your reply.

Bugs involving the sending through of GTIN numbers with the API (it won't send your barcodes correctly through to the merchant centre due to the TRUE/FALSE settings in "custom product") - a useless editor inside the channel that can't filter - you would need to change 1000 products 50 at a time to fix said bug - SKU's not sending through correctly...so frustrating. Just to top it off, you can't change these Google merchant fields via csv, even if you wanted to try get around the bugs! Shopify, stop trying to push other commercial apps to clean up your clearly fixable bugs in this channel app. It should be a part of a Shopify plan that works for free, not a vehicle to feed your bottom line by making it unusable to anyone with more than 20 products. Any professional store builders out there thinking of switching to Shopify - be VERY AWARE this Google shopping channel app WILL NOT handle your feed to Google Merchant at scale. I really hoped while building our (currently) 6000 product store it could handle a big job and I would have an app to assist me with feeding the API perfectly - IT CAN'T AND IT WON'T. It can handle maybe a few hundred but trying to manage 1000's of products you will have issues. You will be looking and trying to get the job done with a custom feed (the only option I can see at the moment with the way this app is for 1000's of products) or some other app they will charge you for, or trying your best to get around this app with a hodge-podge of additonal "bulk changer" apps that are not free that they will try recommend to make up for this app being basically unusable on its own at scale. HOPEFULLY with Google now "looking after" this app after Sep 1 2022, it might improve and be usuable at scale...here's hoping.