Google & YouTube

It's so disappointing that it's hard to believe it's a Google product.
I've tied in with my Google account, but the last step of adding a channel always fails with the message "can't connect youtube channel.
I tried many times in a few days and it still says the same thing.
I've seen people on reddit in the same situation and the problem has not been solved.
There is not even a reason.

Ich habe alles korrekt verbunden, jedoch gibt es immer wieder Probleme im Conversion-Tracking, insbesondere wenn man das Theme wechselt. Ich verstehe nicht, warum Google das nicht korrekt hinbekommt. Der Kundenservice kann mir auch nicht wirklich weiterhelfen. Hier ist dringend ein App-Update notwendig!

I am very disappointed! And now its very difficult to even use when adding products. For some unknown reason Shopify & this Google app had REMOVED the editing metafields from the product page in admin. Do you know what this effects? It makes it almost impossible when you have a product, you have sizes, colors, gender, new/used etc. & when you have to bounce OUT of the product page, go to the app, select all the columns you need that were once on the product page then have to scroll FARR to the right and back left, then have to go back to item you just added to get the size color etc. makes it VERY UNPLEASANT! MAKES ME NOT WANT TO EVEN USE IT ANYMORE! NOT GOOD. So I have to have my website up, go to the products I just posted (which can be many) & a preset page with the columns I need is just ridiculous. Now I have to have 3 different tabs open just to create a product and to use the Google app
All I have to say is PUT THE GOOGLE METAFIELDS BACK ON THE PRODUCT PAGE ...please
thank you
PS. whoever had the bright idea of removing the metafields from the product page, should be fired...& I would sign off on that! KATIE BROWN!
& sorry for being so blunt but, this really does create alot of issues, not user friendly anymore.

1/26/2024 update! Still same issues, but now bulk editing load time is basically unusable with over 800 products. I cleared all cache etc, & im on a desktop! The platform needs work on the continuous scroll feature, even from side to side!
Plus still, they do not have a sort feature on their bulk edit! So you have to load ALL PRODUCTS to get to the one you need! Unreal!

**So please everyone, make this suggestion to fix this via feedback or reviews. Who wants to waste alot of time fiddling with an app just to get your products correct to surface on google!

No support to assist with usage. Immediately got suspended for misrepresentation and upon trying to do the right thing and fix it was ablsolutely upable to get any form of assistance to find what the issue related to. Given up on google and will use other channels instead. Good to know Google like to support small businesses - Not!!! After such a terrible experience I am looking to move all paid services away from Google now.

Nothing works. How is this possible? Google should be better than this. I have followed all the steps - multiple times - and still nothing works.

I have been using Google Merchant Centre linked to my Shopify store for years and, until recently, it worked ok (with the odd glitch). More recently, however, all my products have expired for no reason, the product pages show that Google feed is not linked with an error message of "Add shipping cost for your product" (even though my shipping options have not changed) and I cannot even link to my existing GMC account through the app. This is not good enough.

I had been using this for years, got a notice a little while ago about products expiring, and now all my products are disapproved, has been like that for 3 weeks already.

Contacted Shopify Support, they told me to contact Google. Contacted Google, no response. Seems like i am not the only one having this issue, with no where to tuirn for support.

No point in having a website if am unable to market the items on Google

The Analytics 4 migration instructions are the worst, only possible if you are a developer. I won't recommend any Google products until they massively improve their UX and start catering for users without a coding background.

I have read dozens of complaints about this app. And it is a shame that the issue wrt the interface with the Content API from Google is yet not resolved. There is quite some documentation on the Content API from Google and seems to me that this issue could have been addressed a while ago. Though not sure why it still is not. As a result all my products are rejected on Google Merchant Center!

We've used this for years with no issue. As of mid-March 2023, our products have suddenly started expiring!? Waiting to hear from Google on this, but seems many uses are experiencing the same issue. Help!