Google & YouTube

7 year old existing Google Merchant/Ads Account suspended 3 days after installing this app and connecting... Finally after 2 months of appeals, got account working... Only to be promptly suspended 4 days later for 'misrepresentation'. its been an additional 2 months of stupidity. No Support - they keep copy-pasting vague crap that does nothing to tell you what some stupid AI flagged your website for. No specifics - just 'read the policy' and 'fix your website'. Now Google Merchant/Ads account permanently banned because I appealed their stupidity 3 times... Avoid this app... There is absolutely NO SUPPORT and they will ban you for any stupid reason they can think up and then not help you resolve the issue they created!

Really easy to set up and works as expected. Products synced to Google pretty quickly and I started seeing more traffic soon after. It’s simple to use and saves a lot of manual work. Could use a bit more customization, but overall a great app.

Works great... when it does...

Products were approved and running fine. Then one day things were then not approved. I went through all the requirements and did not change anything and figured it could not hurt to just re-submit... It was approved and back up and running. No changes, just a random shutdown. Just be aware that randomly you might have to go through approvals and not know why.

Bin zufrieden

VERSCHRIKKELIJKE K** APP

Title: Completely Broken Integration, Zero Feedback, Zero Support
This is by far the worst Shopify sales channel I have ever used.
The Google & YouTube app gives the illusion that everything is connected and working, but behind the scenes, nothing actually functions. Products can be active, published, priced, categorized, correctly configured with all required Google metafields, shipping, weight, and inventory — and yet Google Merchant Center receives absolutely nothing. No products, no timestamps, no diagnostics, no errors. Just silence.
The most unacceptable part is that the system provides no feedback at all when the feed does not push. Merchant Center simply shows “0 products” with no explanation, and the Shopify app gives no warnings, logs, or troubleshooting tools. You are left guessing whether the problem is configuration, Google, Shopify, or the app itself.
Support is essentially nonexistent. There is no clear documentation for edge cases like small catalogs or single‑product stores, no way to manually force a feed refresh, and no meaningful error reporting. You can waste hours or days doing everything “correctly” only to find out the integration never fired in the first place.
This app feels designed exclusively for large bulk merchants and completely hostile to small or careful sellers. A production‑level sales channel should never fail silently. This is not a minor bug — it is a fundamental design failure.
Avoid this app unless you are prepared for frustration, wasted time, and zero transparency.

good

Vraiment les mots me manquent, merci énormément pour votre aide, mon expérience était incroyable, il y a des problèmes mais je ne suis pas lâché. Merci vraiment pour toute l'équipe

It is great to use, easy to maintain all things under single login.

This app is terrible. It says everything is connected, but in reality conversions and audiences are not being tracked. I basically wasted €800 on Google Ads. I've been trying to figure out what to fix and where for two weeks now.

I started digging deeper and found that in the app the correct Google Ads account is connected, but in the code it's actually a completely different one. At this point I have no idea what to do anymore. This is just awful!!!