Recensioni (5.556)

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 75% delle recensioni ha 5 stelle
  • Il 9% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 12% delle recensioni ha 1 stelle
5 aprile 2020

super easy to set up compared to my experience in magento where i had to set up manually and prices would not update automatically. With this app in shopify, its all a breeze.

Re'equil
India
Circa 2 mesi di utilizzo dell’app
5 aprile 2020

Easy setup....everything is connected so I was setup in less than 5 minutes without any other info required.

JuniorKids
Canada
Circa un'ora di utilizzo dell’app
6 aprile 2020

User friendly. It was difficult at first to understand what was needed but after some help i Managed.

Smashing Jewels
Stati Uniti
Oltre un anno di utilizzo dell’app
7 aprile 2020

Super easy to setup and looks very promising and simple to manage! I'm really looking forward to seeing the results from our first campaign.

Androo's Art
Stati Uniti
13 minuti di utilizzo dell’app
Data modifica: 7 aprile 2020

So far so good. Easy to set up. I like how the app alerts you of your progress and when and if things need attention in order to get up and running on google shopping.

Jellyfish Tide
Stati Uniti
Circa un mese di utilizzo dell’app
8 aprile 2020

I like this app! Thanks! Setup took only minutes. We look forward to seeing what it will do. Thanks Google.

Golf Training Aids
Stati Uniti
16 minuti di utilizzo dell’app
8 aprile 2020

super easy to use shopify integration is A++. cant find where to change my address but other than that this app is super simple

The Shasta Shop
Stati Uniti
27 minuti di utilizzo dell’app
11 aprile 2020

Great integration! So easy to set up! I'm really impressed with how easy it was and that Google shopping is available in Shopify.

Yoke & Co.
Canada
Circa 4 ore di utilizzo dell’app
Data modifica: 5 maggio 2020

*Update May 2020*
I will keep updating my review until all the issues are fixed

I keep having to open tickets to get this app working and the constant babysitting of the feed is getting frustrating.

The following issues still remain:
1. CSV import is broken, the metafields in the csv are outdated and are ignored by both Shopify and Google Merchant Center. The only bulk way to update the correct Google Shopping fields is with a paid app or using the bulk editor.

2. The only way to use the free bulk editor is you have to click manage availability from the app, you cannot use the normal bulk editor, which means you cannot filter products you want to edit.

3. Bug: if you have a product with variants and one of the variants has UPC filled in and the other variant does not have a UPC the app pre check will complain your UPC has the wrong digits and will not submit the variant to Google Merchant Center.

4. The feed stalls frequently and you have to open a ticket to get the team to resync your products. If you are not careful you will be missing products in the feed and several times your feed will expire and Google will delist all your products.

5. If google flags an issue with a product and you go and fix it, depending on the issue the shopify app will fail to reimport that product and submit back to google. I have several where I entered UPC wrong, google flagged it, I fix the UPC and the product disappears from the feed. You have to open a ticket with the team to have them re import your feed.

*I know the team is trying and they are working on this app, but they really need more technical help or resources, this is an import app/feature for shopify and critical to every business.

Bunbury
Stati Uniti
Circa un anno di utilizzo dell’app
Google LLC ha risposto 15 aprile 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team.

I'm sorry to hear that you've had a bad experience with the Google Shopping application thus far. I can imagine that's very frustrating!

We sync your product catalogue with Google once a day, unless nothing has been changed in which case it is approximately once every 15 - 20 days, but should anything come up that requires a sync of your products you can always reach out to our team and we can sync your catalogue from our end if it's warranted.

I'm so sorry to hear that you've had that experience with our team in the past, and I’d love to help make it right by reaching out via e-mail and determining if there's anything else I can do to make the Google Shopping application work for you. I'll be in touch very soon!

Jonathan E. | Shopify Support Guru

11 aprile 2020

No me deja dar el último paso, me molestaría mucho que fuera porque quieren que conteste esto obligatoriamente

Ver de Verdad
Messico
1 giorno di utilizzo dell’app