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"This app has been a fantastic addition to our workflow! It’s intuitive, reliable, and packed with features that help us stay organized and efficient. The integration with other Google tools makes collaboration seamless, and the updates keep getting better. Highly recommend for businesses or anyone needing a powerful, user-friendly app!"
5/5
Does not update products in merchant center. Unable to get any support. - Edit: Unable to get local feed working correctly despite weeks of back and forth with support. Randomly deletes and re add the main data feed, which causes all attribute rules to stop working, without notice. Lately had an issue where it kept overwriting our shipping settings in Google Merchant Center, causing huge problems. Many support tickets and have never gotten a resolution on any of them.
Hi - I've reached out to you via your recent help ticket to investigate further. It looks like products are coming through, but in each ticket a component may not have been getting updated, or only the local was having an issue. You'll see a response from us today to dig into this further with you!
Currently tagged as "Unsupported" by Shopify. When will Google & YouTube get this app updated to meet the new Shopify API? Many buttons on the app do not work. Needs to be simplified and have less buttons to subscribe to spam.
The app performed well during Q4, with solid sales driven by Google Ads. However, we’re now encountering issues where Google Ads prompts us to "Set up a Google tag," even though everything was previously configured correctly. Additionally, the app is now flagged as "unsupported by Shopify," which is impacting our business operations. Please address these issues promptly, as they are affecting performance.
Hi! "Unsupported by Shopify" is an old warning and has no impact on your shop. This banner was cleaned up before any impacts to any stores took place and will clear out shortly. There were some inherent changes to how conversions and tagging are accomplished across Shopify's websites, and the app has updated to meet those new restrictions, which is why you may see messaging to update your current tag methodology before it stops working.
I installed this in two stores. It was bad in one and terrible in the other. Only part of the data (events) they claim will go into Google Analytics actaully does. Support for it is non existent - you get bounced between different Goole support teams and no one knows who's supposed to help make this integration work.
Our Shopify website has correctly installed the "Google & YouTube" tool, but when tested with the "Pixel Helper," the "Google & YouTube" tool shows as "Loaded." However, performing actions such as opening product pages, adding to cart, and checking out always displays "Events received" as "0." This issue has persisted for several months and is severely affecting our store.
It's ok, the application, although it consumes a lot of time. Because each product has to be configured again in metafields. It doesn't generate enough traffic to be worth the time invested. I prefer to redirect this attention to Facebook marketing, because that's where the money comes from, not from Google search
Hi, you don't actually have to set up every metafield again. If you have the data already present in your Shopify data, we use those data fields. The Google Metafields are there in case the field doesn't exist in Shopify (Like MPN) or if you need a Google-specific override.
Sorry if this wasn't clear and you were double-typing in all your data!
Un peu compliqué au départ avec les références GTIN ou MPN mais une fois tout bien assimilé comment rentrer les références tout se passe très bien.. Les fiches produits sont validées quasiment instantanément et référencées dans le moteur de recherche Google.
Works fine and easy. could be improved with bulk edites all by a group not per single item.
i mean, add age cat. for 7k products xD
but all other things, pretty good so far.
The application's functionality appears to vary from time to time. Standard events are fickle (sometimes coming close to reality and sometimes having no relationship). This new privacy policy greatly hampered event tracking (tag manager) and campaign conversions. Even by perfectly configuring this new customized web pixel, it is not possible to correctly capture the purchase event as there are payment methods that do not redirect to the thank you page (such as pix and bank slip). The merchant center and analytics work normally, however the tag manager and Google ads leave something to be desired in data capture.
In part, the problem is also the fault of Shopify itself, which makes unnecessary advances and ignores merchants' main issues. Like these new checkout guidelines. Unfortunately, our hands are tied now (technological limitations). I hope Google and Shopify can improve this situation as soon as possible.
