レビュー (5,554)

総合評価
4.5
評価レベルごとの件数
  • 評価の75%は5つ星です
  • 評価の9%は4つ星です
  • 評価の3%は3つ星です
  • 評価の2%は2つ星です
  • 評価の12%は1つ星です
2020年4月3日

really easy to use. it was a really great guide to allow me to connect my store. I feel confident in this app to further my business success

The Calmm
オーストラリア
アプリの使用期間:約19時間
2020年4月5日

super easy to set up compared to my experience in magento where i had to set up manually and prices would not update automatically. With this app in shopify, its all a breeze.

Re'equil
インド
アプリの使用期間:約2ヶ月
2020年4月5日

Easy setup....everything is connected so I was setup in less than 5 minutes without any other info required.

JuniorKids
カナダ
アプリの使用期間:約1時間
2020年4月6日

User friendly. It was difficult at first to understand what was needed but after some help i Managed.

Smashing Jewels
アメリカ合衆国
アプリの使用期間:1年以上
2020年4月7日

Super easy to setup and looks very promising and simple to manage! I'm really looking forward to seeing the results from our first campaign.

Androo's Art
アメリカ合衆国
アプリの使用期間:13分
編集日:2020年4月7日

So far so good. Easy to set up. I like how the app alerts you of your progress and when and if things need attention in order to get up and running on google shopping.

Jellyfish Tide
アメリカ合衆国
アプリの使用期間:約1ヶ月
2020年4月8日

I like this app! Thanks! Setup took only minutes. We look forward to seeing what it will do. Thanks Google.

Golf Training Aids
アメリカ合衆国
アプリの使用期間:16分
2020年4月8日

super easy to use shopify integration is A++. cant find where to change my address but other than that this app is super simple

The Shasta Shop
アメリカ合衆国
アプリの使用期間:27分
2020年4月11日

Great integration! So easy to set up! I'm really impressed with how easy it was and that Google shopping is available in Shopify.

Yoke & Co.
カナダ
アプリの使用期間:約4時間
編集日:2020年5月5日

*Update May 2020*
I will keep updating my review until all the issues are fixed

I keep having to open tickets to get this app working and the constant babysitting of the feed is getting frustrating.

The following issues still remain:
1. CSV import is broken, the metafields in the csv are outdated and are ignored by both Shopify and Google Merchant Center. The only bulk way to update the correct Google Shopping fields is with a paid app or using the bulk editor.

2. The only way to use the free bulk editor is you have to click manage availability from the app, you cannot use the normal bulk editor, which means you cannot filter products you want to edit.

3. Bug: if you have a product with variants and one of the variants has UPC filled in and the other variant does not have a UPC the app pre check will complain your UPC has the wrong digits and will not submit the variant to Google Merchant Center.

4. The feed stalls frequently and you have to open a ticket to get the team to resync your products. If you are not careful you will be missing products in the feed and several times your feed will expire and Google will delist all your products.

5. If google flags an issue with a product and you go and fix it, depending on the issue the shopify app will fail to reimport that product and submit back to google. I have several where I entered UPC wrong, google flagged it, I fix the UPC and the product disappears from the feed. You have to open a ticket with the team to have them re import your feed.

*I know the team is trying and they are working on this app, but they really need more technical help or resources, this is an import app/feature for shopify and critical to every business.

Bunbury
アメリカ合衆国
アプリの使用期間:約1年
Google LLCが返信しました 2020年4月15日

Hi there, my name is Jonathan and I'm a member of Shopify's support team.

I'm sorry to hear that you've had a bad experience with the Google Shopping application thus far. I can imagine that's very frustrating!

We sync your product catalogue with Google once a day, unless nothing has been changed in which case it is approximately once every 15 - 20 days, but should anything come up that requires a sync of your products you can always reach out to our team and we can sync your catalogue from our end if it's warranted.

I'm so sorry to hear that you've had that experience with our team in the past, and I’d love to help make it right by reaching out via e-mail and determining if there's anything else I can do to make the Google Shopping application work for you. I'll be in touch very soon!

Jonathan E. | Shopify Support Guru