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I'm extremely pleased with the app; it delivers exactly what it promises. I have been using it for a year now and have encountered only one minor glitch. Other than that, I'm very happy :)
Trop de bugs. Automatisation defectueuse à revoir. Un jour votre domaine est parqué, puis accepté apres de nombreuses demandes puis retirer à nouveau le lendemain...
Thank you for the feedback. We have a variety of resources available in our Help Center that should be able to assist you: https://support.google.com/merchants/topic/13402337
Of course, you're also welcome to reach out to our support team at anytime via this link: https://support.google.com/merchants/contact/shopify_3p_support_app
I have 4 products on my shopify store, www.larslion.com and only 1 product is being review now, what about my other 3 products? I also have an other glitch 'Invalid store name' go to, you're rgoogle merchant center...
But I don't see anything with a wrong/invalid store name..
Pain to set this up...
Hello and thank you for leaving this feedback. For more information on product uploading and the initial review process, you can find details on our help center: https://support.google.com/merchants/answer/2948694
For the other "invalid store name" issue you raise, it would be best to contact our support team so we can help you resolve that if the issue persists. You can reach them at https://support.google.com/merchants/contact/shopify_3p_support_app
Again, we appreciate the feedback and will be sure to share it with the product and support teams.
Grundsätzlich eine super App und einfach zu Bedienen. Ein großes Problem ist jedoch, dass der Produktfeed für Google Ads nur für ein Zielland syncronisiert wird, denn man kann nur eines Wählen. Das ist wirklich ein riesiges Manko, wenn man in mehr als 1 Land verkauft bzw. Werbung schalten möchte. Hier wäre es höchste Zeit, mehrere Optionen als Zielland auswählen zu können.
Hello and thank you for the feedback! While we ask for an initial country during onboarding, you are able to add additional countries once you link your shop to a Merchant Center ID by adding Target Countries in your Merchant Center Product feed. Additionally, we are making improvements to do this automatically in the near future, so stay tuned!
If you have further questions on how to do this, please contact our support team: https://support.google.com/merchants/contact/shopify_3p_support_app
This application can help associate products and parameters in the three software, which is more convenient, but the results of synchronization between different store sites are quite different, some are associated with merchant center, some are associated with merchant center next, but the interface of next is more concise and practical, and it cannot be unified. Now I can only find the next interface to convert to the traditional interface, and there is no traditional interface to convert to the next operation. I hope to improve it and witness the development together with this application.
Used this plugin to connect to google ads as well as GA4 but, but the ADS conversion data is not captured at all!
Thank you for leaving a review. While we are happy you were able to connect we are sorry to hear that Ads conversion tracking is not working as you expected. We have a support team standing by to assist. Can you please reach out to them here so we can better assist you: https://support.google.com/merchants/contact/shopify_3p_support_app
I will update this review to 5-stars if and when a representative from Google and/or Shopify provides a satisfactory explanation for why my tax settings to change from "No sales tax specified for any U.S. states" to "Sales tax specifiied for all U.S. states". Sales tax should be automatically or manually synced like Shipping settings. This bug has been present in the app for years and should be fixed asap.
Wrong! Google displays estimated sales tax in all cases, including when the merchant does not collect sales tax on some or all states. Again, the app shoudl follow the store's tax settings.
Hello an thank you for leaving the feedback regarding how tax settings are applied with the Shopify and Google integration. This is actually by design to prevent policy violations of merchants showing a higher price on their site versus Google.
A workaround that you can apply that should solve your issue is to apply tax settings directly in Google Merchant Center. After your initial linking of accounts between Shopify and Google, we will not overwrite your tax settings applied in Merchant Center. You can learn more about updating your tax settings in Merchant Center here: https://support.google.com/merchants/answer/160162
If you would like further assistance, our support team is standing by to help: https://support.google.com/merchants/contact/shopify_3p_support_app
Customer care is virtually non-existent, as they merely direct customers to read through policies, terms & conditions, and other documentation to resolve issues independently. Responses are often vague, lacking specific reasons for account suspensions.
Hello and thanks for taking the time to leave a review. We are sorry to hear that you have been frustrated with your experience so far. We monitor this feedback closely and will be sure to share yours with our policy and support teams.
In most cases, merchants have the ability to request a re-review if they disagree with policy enforcement. You can find more about the policy and how to request a review here: https://support.google.com/merchants/answer/6150127
We hope this helps and thank you again for the valuable feedback.
Removi da minha conta pois queria tirar todos os produtos do ar e NÃO REMOVE OS PRODUTOS DO GOOGLE SHOPPING/ GOOGLE MERCHANT CENTER, editei em massa os produtos todos para 10 reais como teste e foi tudo para o google shopping e merchant center, agora que removi, eles ainda estão lá por 10 reais e estamos recebendo clientes pedindo os produtos pelo preço errado
Hello and thank you for taking the time to leave a review. In order to delete the product follow these steps:
1. disconnect Google & YouTube app in Shopify
2. Then go to Merchant Center and delete those products manually.
By default Google retains products for 30 days before they expire. If you need products to be removed from Merchant Center immediately, you can delete them directly in Merchant Center after you disconnect the Google & YouTube app within Shopify
You can't submit to more than 1 country which makes this app ineligible for a Canadian Store selling into the U.S market in addition to Canada. Kind of disappointing. Will have to use an alternative until this feature comes out.
Hi there and thanks for the feedback! While we ask for an initial country during onboarding, you are able to add additional countries once you link your shop to a Merchant Center ID by adding Target Countries in your Merchant Center Product feed. Additionally, we are making improvements to do this automatically in the near future, so stay tuned!
If you have further questions on how to do this, please contact our support team: https://support.google.com/merchants/contact/shopify_3p_support_app
