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Terrible. Old version worked fine, but I was forced to uninstall the old one to install the "new and improved" version. Now, it doesn't work at all and no way to revert back.
Thanks for taking the time to share this feedback about the Google Shopping app! Unfortunately, it is not possible to go back to the old Google Shopping app but I would like to work with you to see if there is anything we can assist with on the new one!
Our development team has made improvements on the app since your review, hopefully it would of helped with the issues you were having!
I followed up with you via email so we can dig into this further. We’re always working to improve the way our app works, and I will share this feedback with our development team. I look forward to hearing back from you!
- Alex, Shopify Support
DONT DO IT! Does not work + TEMPORARILY CRASHED OUR SITE WHEN UNINSTALLING. You would think that a Shopify app would be vetted right? Really if you are going to put your name on something you should make sure it works,
Thank you for sharing feedback on the Google Shopping! I'm very sorry to hear about your difficulties with the app and impact on your store. We're always looking to improve our apps so I'd like to look into this further for you. I’ve sent out to an email to you and hope to hear from you soon. - JP, Shopify Support
Incredibly basic. Learn to use the Googles Ads interface or hire someone. It's amazing that this is the best that Shopify can provide.
Thanks for taking the time to share this feedback about the Google Shopping app! Our development team is always looking at ways to improve the functionality of our apps so I would like to learn more about what you do not like about the interface and what you want to see changed.
I followed up with you via email to see if there is anything we can assist with and I will share any feedback with our development team. I look forward to hearing back from you!
- Alex, Shopify Support
I never got this to work properly. Data is pulled with wrong information causing Google do disapprove all of my products. Waste of time.
Hi there, thank you for providing us with feedback on Google Shopping! I have sent along an email to collect more of your feedback or in case you needed any further assistance on this. - JP, Shopify Support
This application has been the most frustrating experience I've ever had. You're much better off with a manual feed. Products take 15+ days to approve, the interface is terrible, not very compatible with merchant center (products show pending in shopify but not in merchant center) and the best part is that neither google or shopify have any insight on how to resolve any errors that come up. After two months of trying, I deleted this app. Save yourself the time and don't use this.
Thanks for taking the time to share this feedback about the Google Shopping app! I apologize for the frustration the app caused you. Our development team is constantly working at improving the app and they have made updates since you last left this review.
I followed up with you via email to see if there was anything we can look into for you and document feedback for our development team. I look forward to hearing back from you!
- Alex, Shopify Support
I'm done. Don't fall for this app. Products still "pending" on shopify yet they are approved on Google. BLAH
Thanks for taking the time to share this feedback about the Google Shopping app! If you see that your products are approved in your Google Merchant Center but still showing as pending within the Google Shopping app, that is a great time to contact Shopify Support as our technical team can apply a manual sync to resolve the issue.
I followed up with you via email to see if there is anything we can assist with and to share any feedback with our development team. I look forward to hearing back from you!
- Alex, Shopify Support
Incredibly clunky and time consuming. Pretty disappointed in Shopify for not putting any actual effort into this and making it a functional app.
Thank you for sharing this feedback! Shopify works hard to ensure that our apps have an efficient workflow and meet the needs of our merchants. Our support team is available 24/7 for any issues you experience with our platform. That said, I’ve reached out to you via email so we can dig into the specific concerns you have and log this feedback with our developers. I hope to hear from you soon! - Lauren, Shopify Support
I really like this app and would really recommend. It's easy and6 ahve all what you need. Greetings ⇒ https://spar-king.com/
NO ITEMS ARE GETTING APPROVED - ITS BEEN OVER A MONTH. BUT APPARENTLY THEY CAN SPEND £23 FOR ME ON ADVERTS WITHOUT ANY APPROVED ITEMS? WHAT IS GOING ON!!! PLEASE BRING BACK A USEFUL GOOGLE APP. THIS DOESN'T HELP ADVERTISE & PEOPLE WILL START LEAVING SHOPIFY!!
Thanks for taking the time to share this feedback about the Google Shopping app! If you use the Google Shopping app to sync products to your Google Merchant Center, sometimes the approval shows up in your Google Merchant Center before it get's updated in the app. If this happens, simply reach out to Shopify Support and our team can further assist!
I followed up with you via email to see if there is anything we can assist with and to share any feedback with our development team. I look forward to hearing back from you!
- Alex, Shopify Support
Worked great to start with, then I get an email that I cannot reply to, and can ask no-one for help about - saying my landing page currency and google shopping feed don't match (using the words "violated policy" - you know what - you're deleted... you want to take my advertising money, and then send me emails like that not offering clear and simple help - FU Google
Thank you for sharing feedback on our Google Shopping app. Currently the app can only be used to target one region which is determined by your store currency, this could have been the cause of the error you saw. For policy violations, that is determined by Google and is outside the scope of this app, but I understand how frustrating that can be. I’ve followed up with you via email to log your feedback and see if I can provide further information for you! - JP, Shopify Support
