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Looks easy to install, I've setup Google Merchant Account successfully. But my products have not been approved.
This is the message I'm getting "Google is reviewing your Merchant Center account. Your product will be re-reviewed once your account is approved." No clarity at all.
How can I resolve this issue so my products are Approved by Google Shopping? Do I need to wait or what?
Hi there, my name is Jonathan and I am member of Shopify's support team!
This is a great question! That notice is letting you know that your Google Merchant Center account is still within the review period with Google and that once that review is complete, Google will review your products for approval! This process typically takes between 3 - 5 business days.
I'm going to reach out to you via a private e-mail so that I can provide some more information on that process, and offer support with getting the app up-and-running for you. Be sure to check your inbox (and junk mail) for that!
Jonathan E. - Shopify Support
Easy to setup and efficiently connects shopify to ad words account. I would want to see more functionalities in here to manage more campaigns and not just smart shopping campaign only.
so far so good, very easy to set up, I hope it works as expected. I installed the app in less than 5 minutes
The app continuously removes all my products from the merchant center and shows them as pending in shopify. Google Shopping Ads are huge for us so when my products are removed out of nowhere, business suffers. This needs to be fixed ASAP.
Hi there, Nidhi here from the Shopify Support team!
I'm sorry to hear that you've been having trouble with the Google Shopping app, I can understand how products getting removed can hurt your business. We appreciate your feedback, and would love to hear more about this so we can do our best to help and share your feedback with our developers.
I am going to follow up with you via e-mail to discuss this issue further and look at what we can do to rectify it. Please be sure to check both your inbox and your junk mail for the e-mail!
Thank you,
Nidhi - Shopify Support
It's a good app to get small e-commerce business started. It does take a while to get set up but it's worth the time.
Just migrated to Shopify from WooCommerce. No issues with Google Shopping feeds while using WooCommerce but now this App caused many issues and removed most of my products from Google Shopping. What a HUGE waste of time.
Hi there, my name is Jonathan and I'm a member of Shopify's support team.
I'm sorry to hear about your experience with the Google Shopping app thus far! That's definitely not the experience we hope our merchants have.
I'm going to follow-up with you via e-mail to hear more about your experience so that I can share your feedback with our developers, as well as offer support to make sure the app is working for you! Be sure to check your inbox and junk mail folder for that message.
I look forward to speaking to you!
Jonathan - Shopify Support
At first, I struggled to upload to merchant centre. When I contacted the help centre, I received detailed guidance. Thank you for helping me sort out.
setting up the app for the first time.....seems straightforward. At the moment just follwing the menu...will review again when complete.
love it have used for a few weeks and find it easy to use and highly recomend it for others to use. ..
Simple to set up. Linked my shopify store in minutes, Would recommend this to anyone wanting more exposure through google.
