Recensioner (5 559)
Förfina
-
Efter omdömen
great platform
We’re using this plugin to track Google Ads conversions, but we’re experiencing an issue with incorrect conversion values. For example, the actual order value is $160, yet the conversion value shown in Google Ads is consistently recorded as $1.
We’ve reached out to both the plugin’s support team and Google Ads support. However, both sides have responded that the issue falls outside their scope of support, meaning they’re unable to help us resolve it. So far, we haven’t been able to find anyone who can provide meaningful technical assistance. The responses we’ve received have been rather dismissive, simply stating that they cannot address the problem.
As the Founder of Supreme Surface®, I used this brand-new setup as the opportunity to perfectly align our specialty stone care technology with Google’s latest requirements. By leveraging a "team" approach between this app, Shopify Sidekick, and Google’s AI assistant, we accomplished in less than 24 hours what would have been impossible on my own.
We successfully resolved a 1,900+ item feed discrepancy (correcting it to our 29 core variants), standardized our GTINs/MPNs, and locked in same-day (0-day) handling for nationwide shipping. Since finalizing the sync, we have already seen a measurable lift in organic (free) traffic to our store. If you are a founder looking to build a compliant, high-visibility organic engine from the ground up, this is the integration you need.
bästa appen för shopify marknadsforing. glöm facebook pixel, instagram, tiktok, pinterest, linked, etc. Fokusera dig på Shopify med Google å Youtube koppling. Det funkar!
My products have gtin but it is not sent through the googlechanel. It is frustrating that Shopify or google don't fix this well known bug. the problem has been well known for several months. Why don't you want to fix this problem?
Hi there,
Brett here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm going to be sending you an email to open a direct line of communication and offer further support.
Brett | Shopify
Almost 70% my listings have not been approved. Error message says I need to add gtin, which I already had done. I have talked to google and they say the part with gtin cannot be read.
Hi there,
My name is William with Shopify support I see that you're having trouble with the GTIN field, I'll review your store and send you detailed advice on the next steps to navigate this error on the Google channel. We appreciate all reviews as they allow us the opportunity to assist you and they help us make a better app. Please watch for my upcoming email so I can discuss the account specific settings with you.
William | Marketplaces Support Specialist
Shopify
Avoid! Worst support ever. You will only get copy and paste answers that are generic so look for another app. I cannot understand why Google does not put just a bit effort into this. I have started 4-5 support tickets with no-value reply and they seem not really interested to solve, in some cases, they reply back to Shopify.
The conversion value does not work correctly between the app and Analytics/AdWords. Incorrent title displays between Merchant Center and Shopify.
HI -- Thank you for your feedback. I've reached out to you privately to try to identify and address some of the issues you may be seeing here.
Saying we’re selling something on an app or channel we’ve never even used doesn’t make sense. We actively sell on other platforms, but Google Merchant and Google Ads haven’t been a good fit for a new business trying to scale. In our experience, Facebook is more user-friendly and offers better customer support, making it a stronger option for growing brands.
ottimo servizio
Buena
