รีวิว (5,559)

การให้คะแนนโดยรวม
4.5
จำนวนต่อระดับคะแนน
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17 สิงหาคม 2022

I can't even connect the app to try it out. I keep getting "Error 400: invalid_request
Account restricted" If you’re the app developer, make sure that these request details comply with Google policies.
access_type: offline
openid.realm:
origin: https://google-shopping.shopifycloud.com
response_type: code permission id_token
redirect_uri: storagerelay://https/google-shopping.shopifycloud.com?id=auth705803
ss_domain: https://google-shopping.shopifycloud.com
prompt: consent
include_granted_scopes: true
client_id: 407182546550-jursbltk3ek1batrdhns9pojkpnv63ke.apps.googleusercontent.com
gsiwebsdk: 2
scope: openid https://www.googleapis.com/auth/userinfo.profile https://www.googleapis.com/auth/userinfo.email https://www.googleapis.com/auth/siteverification https://www.googleapis.com/auth/content https://www.googleapis.com/auth/adwords https://www.googleapis.com/auth/youtube.third-party-link.creator https://www.googleapis.com/auth/youtube.readonly

Anima
สหรัฐอเมริกา
ประมาณ 17 ชั่วโมง ในการใช้แอป
Google LLC ตอบแล้ว 19 สิงหาคม 2022

Hi there!

Paola here with Shopify! Thank you for taking the time to tell us about your experience with the Google Channel app. I completely understand where you are coming from and I will be reaching out to you shortly so we can troubleshoot what is happening on your end. I want to make sure you have all the necessary tools to try out and take the most out of the Google Channel app.

I look forward to chatting with you!

Paola | Shopify Support

20 สิงหาคม 2022

I opened my account and it has been suspended saying policy violation , my website has sale on. I have fed it via shopify . continuesly my all products are disapproved , trying to contact to team , there is no one coming back with the solution answer.

AMF FURNITURE
สหราชอาณาจักร
2 เดือน ในการใช้แอป
Google LLC ตอบแล้ว 23 สิงหาคม 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Google on your store and leave a review. While suspensions are actually decided by Google, and not by Shopify. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

20 สิงหาคม 2022

Our shipping rates are automatically generated by the shipping company, and loaded into Shopify without our interaction - yet Google suspended our account because our shipping rates for Google don't match the shipping rates for Shopify... We've asked a total of 8 times for help, and have all but given up. They have sent us the same canned response every time. If you want a headache, you're in the right place!

Heartbreaker Guitars
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
Google LLC ตอบแล้ว 23 สิงหาคม 2022

Hi there,

I'm William from Shopify support, and I want to help you today. I understand that you've been trying to get the shipping rates to sync properly between Shopify and Google. Thank you for taking the time to leave a review, could you please watch your email inbox for a reply from me?

William | Marketplaces Support Specialist
Shopify

22 สิงหาคม 2022

I've been trying to spend the thousands/month on advertising but Google won't let me set it up through Shopify or the Merchant Center. It's a black hole of ineffectiveness. Always the same meaningless problems that keep me from advertising anything. Is there any support for this product?

Phi Sciences- The Dr. Flanagan Experiments
สหรัฐอเมริกา
25 วัน ในการใช้แอป
Google LLC ตอบแล้ว 23 สิงหาคม 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

22 สิงหาคม 2022

I've had thousands of my Shopify products in my Google Merchant center successfully for more year or two with no problems. My website is Claimed (green checkmark) and email verified (green checkmark). All the sudden my products are removed, and Shopify says my Merchant Center has been suspended, even though when I log into my Google Merchant Center admin it says I'm a "trusted store" and that there are no issues listed (other than lack of products now). I've also not received any emails notifying me of any problems or any indications as to why my products are suddenly removed. So I disconnected Google from within Shopify and re-connected it and now Shopify says my website is claimed by someone else even though it's successfully claimed by me in the Google Admin (green checkmark). I've contacted Shopify and Google, and have heard from no one with any solution to this. Can someone please help? I just want to get my products back in Google Merchant Center. Thanks! Debbie / Atomic Mobiles

Atomic Mobiles
สหรัฐอเมริกา
มากกว่า 4 ปี ในการใช้แอป
Google LLC ตอบแล้ว 24 สิงหาคม 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Google on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

23 สิงหาคม 2022

Trying to connect your shop to youtube via this app is about as painful as a horse repeatedly kicking you in the face.

Chillhop Music
เนเธอร์แลนด์
ประมาณ 1 เดือน ในการใช้แอป
Google LLC ตอบแล้ว 24 สิงหาคม 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

แก้ไขเมื่อ 21 ตุลาคม 2022

There is no other racist dictator organization like Google. If you are angry with Putin, look at Google. they are number 1 step away google, they will fk your business

OZBA SPARE PARTS ONLINE STORE
สหราชอาณาจักร
9 เดือน ในการใช้แอป
Google LLC ตอบแล้ว 23 สิงหาคม 2022

Hi there,

My name is William from Shopify support, I'm going to reach out to you directly to discuss your account specific concerns with the Google channel by Shopify. Please look out for my upcoming email.

William | Marketplaces Support Specialist
Shopify

23 สิงหาคม 2022

Made a campaign through this app and got a suspension from google for "circumventing systems". It is impossible for me to get through to google and ask them what is wrong. Shopify support does not want to help either, as they say google are to blame, eventhough the only thing I have done is to name the campaign and set a daily budget in the app. Something must be wrong with this APP. Please someone reach out if you know how to get this solved.

Preloved Electronics
เดนมาร์ก
5 เดือน ในการใช้แอป
Google LLC ตอบแล้ว 24 สิงหาคม 2022

Hey there,

Thomas here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggle you are facing with your account suspension. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

25 สิงหาคม 2022

After connecting my YouTube brand channel all products are imported to YouTube. But you are unable to connect to my main Google Ads account. You can only use your Google Ads account if you have a personal YouTube account. Almost no professional YouTuber uses a personal YouTube account. A YouTube brand account does not have its own email address and thats why you can not access to Google ads.

Princore GmbH
เยอรมนี
10 เดือน ในการใช้แอป
Google LLC ตอบแล้ว 26 สิงหาคม 2022

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We definitely want to make sure that you get the support you need regarding the issues you are currently facing with the Google Channel. I'll be sending an email out to open up the lines of communication and help where I can.

Nate | Shopify

28 สิงหาคม 2022

Can't group products with different sizes into single listings. So it's useless really. Definitely dont need dozens of listings, 1 listing for each size!!!

Just Tall
สหราชอาณาจักร
6 เดือน ในการใช้แอป
Google LLC ตอบแล้ว 30 สิงหาคม 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify