Google & YouTube

We've used this channel for years with no issue. As of March 2023, our products have suddenly started expiring and causing errors on paid search. Waiting to hear from Google on this. Does anyone know how to solve this issue? Help!

I would give zero stars if it was available. This app made all our products expire on google merchant and then removed them all(over 4000 products). It then just unlinked our account. Now we are trying to have the products added back onto google merchant with no luck. No help from support, nothing is working. No sales for the past 6 days and I do not know how long this will last. It is so frustrating. I hope we can find an alternative soon or else we are screwed.

Like the others, we've been using this app for years with no issues, and now, with the update earlier this year, it's challenging to navigate adjusting items for your feed. Bulk editing is excellent, but there needs to be a way to make simple corrections directly within the product. It's ridiculous that we have to navigate out of the product to make a correction for our Google feed. I'm very frustrated with this as we have nearly 40k pieces that change by the season.

Yes, my merchant success manager tried to help, we didn't get very far. Still, considering that what Shopify deems our categories should belong in is never anywhere close to where Google actually needs them to be just adds to the chaos. If we give it a few more weeks, Shopify will introduce a new paid app to fix this, as that seems to be what they do. :/

Meh causes more problems than benefits.

I spend countless hours "fixing errors" then I get any benefits from it.

Hi,
when configuring the application, I can't choose the country and language. the lists are empty !!!!

App is causing major issues when adding new products on shopify. The new products are not being picked up correctly by the app. Only by chance I spotted the issue in the bulk editor (which is a nightmare). I raised a support call with Shopify only to be told it is a google issue and speak to them. Poor show from Shopify. I will be selecting a paid app to manage the interface and may move away from Shopify if the situation does not improve. Please help rather than brush me off.

The app looks a bit different from the screenshots included in its app store page. I wanted to access the product list (this is shown in the first screenshot of the app), but there seems no way to open the same product list page.

I am very frustrated with the Google merchant center. My account gets suspended every time in try to post a product. I have had Shopify for two months with only two sales. Google isn't clear about what misrepresentation mean. I tried to follow the whole list still not difference, watch and tried a whole bunch of YouTube and still in the same place. Not sure what to do now. Please help with some constructive help not any vague details. The suspension still the same.Thanks

I got all my account suspend by google merchant. All my google merchant does not work now and when you talk to support, no one is able to help you on the shopify team. Furthermore, it creates new merchant account on google by itself. I am removing it .

Great app, works as it suppose to and update all products automatically. Would like to suggest to add multiple feed option for international merchants to list items to multiple countries with different currency and URLs, as setup in shoplifty markets.