ریویوز (5,556)

مجموعی ریٹنگ
4.5
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26 فروری، 2019

Installing this app is the worst thing one can do to his/her online shop. It is inexcusable that this app is provided by Shopify and there is a complete lack of support in dealing with all the issues created by the app. The only support I received was to be directed to Google support. If you have the "unsupported version" of this app, keep it. To save yourself frustrations and money, do not install the new one.

D40Studio
آئرلینڈ
ایپ استعمال کرتے ہوئے 5 ماہ ہو گیا ہے
Google LLC نے جواب دیا 7 جون، 2019

Hi there, thank you for providing us with feedback on Google Shopping! I'm sorry you didn't receive the level of support you needed when using this app so I have sent along an email to collect your feedback and provide further assistance on this. - JP, Shopify Support

27 فروری، 2019

Only allowed me to create a product feed for Canada, so I manually created product feeds for every country in Merchant Center. Then the app re-submitted products that were already active, messing up all my Google Ads campaigns.

Hojicha Co.
کینیڈا
ایپ استعمال کرتے ہوئے 4 ماہ ہو گیا ہے
Google LLC نے جواب دیا 14 مارچ، 2019

Thank you for sharing your feedback with us. This is actually expected behaviour as you can only target one country (determined by the currency in which your Shopify account is set to.) with the Google Shopping app. We’re always working to improve the way our apps work, so I’ve followed up with you via email to log your feedback for our development team. -Emma, Shopify Support

ترمیم شدہ 4 مارچ، 2019

Great app. If you know how to use this. This app will create automatic google feed which you can use for google shopping. So easy and useful. Highly recommend to all. You can get more help from Google staff and its easy for them as well when you use this app to creat a feed. Somehow it still shows pending status on app but google has confirmed that all products are listed. Something they need to see why it shows pending but in fact its already been approved. Other than that all good.

Green Trading
نیوزی لینڈ
ایپ استعمال کرتے ہوئے 6 دن ہو گیا ہے
7 مارچ، 2019

This ain't it chief. It truly astounds me that Google can't even build a functioning integration with Shopify without breaking your Google Merchant account. It's even more astounding that there are plenty of independent teams that can build something that not only works, but works extremely well

yrGear Australia
آسٹریلیا
ایپ استعمال کرتے ہوئے 5 ماہ ہو گیا ہے
Google LLC نے جواب دیا 3 اپریل، 2019

Thank you for sharing your feedback, we truly value your opinion and appreciate you taking the time to share it with us here so that we can make any necessary improvements.
I’ve followed up with you via email so that we can discuss this further and I can then share your feedback to our development team. Hope to hear from you soon! - Emma, Shopify Support

8 مارچ، 2019

Doesn't work. SHAME ON YOU SHOPIFY FOR WASTING ALL MY TIME! After 2 weeks products still pending. Started campaign that was supposed to be for 7 days only, but still "Running" after 2 weeks. Google ads shows that campaign is "enabled". Took me a few days to correct my site so that ads are all approved by Google, but STILL NO CAMPAIGN RUNNING. What a WASTE OF TIME. After MUCH WASTED MONEY and 22 months later, finally realizing that Shopify is a scam!

Smoky Mountain Fresh Roast Coffee
ریاست ہائے متحدہ امریکہ
ایپ استعمال کرتے ہوئے 14 دن ہو گیا ہے
Google LLC نے جواب دیا 12 اپریل، 2019

Hi, there. Thank you for sharing your feedback about your experience with the Google Shopping app. I'm sorry to hear that it was a negative one. I've followed up with you by email to see if there's anything we could assist with and to log your feedback for our developers. Hope to hear from you! -Emma, Shopify Support

ترمیم شدہ 12 مارچ، 2019

Works great just wish I could make the Google shopping product id match my sku instead of that huge shopify id.

All the people with 1 star review really need to learn how to follow instructions. And email support was quick and friendly although I did solve my own issue as to why my feed was stuck in pedning which was in the merchant center feed section I didn't have shopping actions check marked

Deff Audio
ریاست ہائے متحدہ امریکہ
ایپ استعمال کرتے ہوئے 15 دن ہو گیا ہے
13 مارچ، 2019

all the products expired because the was constantly stuck in pending mode. i wouldnt recommend using this app.

Southern Trapper
ریاست ہائے متحدہ امریکہ
ایپ استعمال کرتے ہوئے 8 ماہ ہو گیا ہے
Google LLC نے جواب دیا 12 اپریل، 2019

Thank you for for taking the time to share your feedback with us after your experience with the Google Shopping app. I've reached out to you by email to see if we can help you get your products published and to make sure that your feedback is passed along to our developers. I look forward to hearing back from you! -Emma, Shopify Support

15 مارچ، 2019

Products show up as pending even though they've been approved in my Merchant Account. There was an error with the initial sync which google fixed at their end. Overall, this doesn't seem to be a very slick app.

Craftwalla
سلطنت متحدہ
ایپ استعمال کرتے ہوئے 16 دن ہو گیا ہے
Google LLC نے جواب دیا 12 اپریل، 2019

Hi, there! Thank you for your review. We're always looking for ways to improve and your feedback will help us to do so. I've followed up with you by email to discuss your experience. Look forward to speaking with you there! -Emma, Shopify Support

26 مارچ، 2019

Terrible app, product feeds showing errors even though all relevant fields are filled in correct. No support that I can find & support pages just have going round in circles.

Twelve Silver Trees Jewellery
سلطنت متحدہ
ایپ استعمال کرتے ہوئے 6 ماہ ہو گیا ہے
Google LLC نے جواب دیا 1 مئی، 2019

Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've also reached out to you via email to discuss your experience. I hope to hear back from you! - Jason, Shopify Support

27 مارچ، 2019

DON'T USE THIS APP. We had to switch from the old app. We thought "we know what we're doing", it's easy enough to link the google ads and merchant center accounts. However, THIS APP WILL FAIL YOU! Went from 3000+ product variants down to 168 for three weeks. Then, it's like pulling teeth to get this working. If you asked me about shopify support I would have had nothing bad to say, but after dealing with this issue the phone wait time it 45min or more, and they WILL NOT let you speak with a tech. Absolutely disappointed with this entire experience.

GO WITH A PAID VERSION. You can get a $7/mo app that will do the job and do it right. It's not overly complicated but manually updating the feed is a pain unless you do some automating on your end.

Trust me - do not use this app.

-Rick

Refurbished Phone Exchange
ریاست ہائے متحدہ امریکہ
ایپ استعمال کرتے ہوئے تقریبا ایک مہینہ ہو گیا ہے
Google LLC نے جواب دیا 1 مئی، 2019

Hey there, Rick. Than you for providing so much detail in your review, we really appreciate getting this feedback so that we can better the app. I am sorry that you encountered so much difficulty when trying to get it to work, and that you felt our support was lacking. I have gone ahead and reached out to you via email to gather any further feedback that you may have and offer support if you would be interested in giving this app another go. -Bo, Shopify Support