Grid & Pixel Email‑SMS‑Popups
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Recenzje (194)
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I asked customer service multiple times to pause the account because it wasn’t what I was thinking it was. They kept putting it off until I was charged and then they showed me a link to uninstall it.
Now I have to go and rebuild my Klaviyo flows and get their “stuff” out of my account.
No offer to return the amount charged even though I never used their service.
I was hopeful when I saw the demos but customer service and support was terrible.
We want to add an important update for anyone reading this review: 100% of this customer’s charges have been refunded. Every dollar paid to Grid & Pixel was returned.
During the two months we worked together, we created 20+ campaign emails, 10+ flows, pop-up assets, and other work for the account. We also provided active, hands-on service and direct support throughout the engagement.
When the customer decided Grid & Pixel was not the right fit, we provided instructions to uninstall the app and end the subscription. When they remained dissatisfied, we refunded every dollar they paid.
We understand that our service will not be the right fit for every merchant, and we wish them the very best.
I signed up for the done-for-you service, and I'm so glad I did. Their team took care of everything and made the whole process incredibly easy.
The emails look clean, on-brand, and the animations really make them stand out. They look so much more professional than anything I could have put together myself.
The best part is the team. They're super responsive and always happy to make changes whenever I ask.
If you're using Shopify and Klaviyo and want emails that actually look beautiful without all the work, I'd definitely recommend Grid & Pixel.
Thank you so much! We’re thrilled that the done-for-you service has made things easier and that you’re loving the emails and animations. Our team really appreciates your kind words. It’s been a pleasure working with you and bringing your brand to life!
When we started working with Grid & Pixel, our Klaviyo account was underperforming and in need of a complete turnaround. In just a couple of months, they've significantly improved our email performance, with conversions increasing across almost all of our campaigns. Their strategic approach, consistent optimization, and proactive communication have made a measurable impact. We're excited to continue growing together and highly recommend their team.
Thank you so much! We’re thrilled to see the improvement in your Klaviyo performance and conversions. It’s been a pleasure working with your team, and we’re excited to keep optimizing, growing, and building on the momentum together!
We worked with Rob and his team from Grid and Pixel and are very grateful they were able to double the signup rate to our welcome pop up and they provided valuable segmentation, sunsetting rules etc. They were also very supportive of our wishes to enhance the layout of their mails and tone to match our brand. Overall I think this is a great solution for brands who want to enhance their Klaviyo presence at a very competitive price. We can highly recommend G&P, and their entry offer is a no brainer. Thank you for everything!
Grid and Pixel has been such a help with email marketing. Rob, has been very prompt with his responses and has also been very helpful.
Grid & Pixel has made managing our email marketing much easier. The team creates and schedules campaigns every week, and the designs always feel consistent with our brand. Having the copy and creative handled for us saves a lot of time, while still giving us full control over any edits.
The automated flows were set up quickly and were easy to customize based on our needs. The integration with Klaviyo and Shopify works smoothly, and the AI recommendations have helped us identify areas we could improve.
Overall, it is a great solution for brands that want professional email campaigns without having to manage every detail internally.
Great App & Excellent service! Highly recommended
Big shout out to John who has always been extremely helpful and supportive
Thank you so much. We really appreciate the recommendation and the kind words.
John is a huge part of the experience we want every merchant to have, responsive, helpful, and genuinely invested in getting things right.
We’re grateful for the trust and excited to keep working together.
I love working with Grip & Pixel. They are very easy to communicate with and make changes quickly.
Thank you so much. We really appreciate the kind words and the year we’ve spent working together.
Fast communication and making changes quickly are a huge part of how we try to operate. We’re excited to keep building with you.
Excellent and personal service. Improved results.
Sheila and the team are wonderful! Highly recommend!
