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In base alla valutazione
Fast response and quick resolution to my issue.
Hello Dermaskinshop MY team,
Thank you very much for your feedback!
Our team was very glad to assist you and implement your requests and customizations.
Please feel free to contact us if you have any questions.
Best regards,
Growave Support Team
It is a very detailed and stable application. Furthermore, we received excellent support right from the start. We got quick and detailed answers to all our questions. I am definitely satisfied.
Hi team,
Thank you so much for your kind review! We're delighted to hear that you find the application detailed and stable, and that our support team could answer your questions quickly and thoroughly right from the start. Your satisfaction means a lot to us, and we look forward to continuing to support you!
Best regards,
Jasper
We've been using Growave since forever ago. The best app and a very helpful team!
Hi Team,
Thank you so much for your wonderful feedback! We're thrilled to hear Growave has been a great fit for your store all this time.
We truly appreciate you taking the time to share this, and we're happy our team has been able to support you along the way.
Regards,
Cheyenne
the support and onboarding team are very helpful and efficient :)
Hello ANNIBODY team,
Thank you very much for your amazing feedback!
Implementing your request and assisting you is our top priority!
Best regards,
Jay
Generally a good app at a good price.
We are using the Klaviyo integration and sending reviews and follow ups with Klaviyo.
There was an issue with the way our external email devs set up the Review requests that some reviews were credited to the wrong customers. When first identifying the issue and reaching out to the Growave support team, they were quite defensive looking for reasons that our observation was incorrect and that the reviews were with the correct customers. Instead of being accepting of issue and working together in trouble shooting to find the root cause.
Hi Norman,
Thanks for updating your review and for your honest feedback.
We're sorry our initial response came across as defensive. That wasn't our intention, and we appreciate you working with us to identify the root cause. Your feedback is helpful, and we'll keep it in mind going forward.
Thanks again for your time and support.
Kind regards,
Growave team
App set up was simple and straight forward. Mario was a big help in getting us set up and walking us through any questions we had. We're excited to see how growave helps out business grow. Thanks, Mario.
Hello SpeedTech Lights team,
Thank you so much for your kind words and for choosing Growave!
We're delighted to hear that your setup experience was smooth and that your Onboarding Specialist was able to guide you through the process.
We truly appreciate your trust in our team and are excited to be part of SpeedTech Lights' journey. We look forward to supporting your continued growth and helping you get the most out of Growave.
If you ever need anything, our team is always here to help. Wishing you continued success!
Best regards,
Mario
Big shoutout to Jay at Growave! He's awesome — super proactive and helped me get everything sorted out quickly. Great attitude, fast response, and an overall amazing experience. Will definitely be coming back to Jay for future needs!
Hi Songmont team,
Really appreciate this glowing 5-star review! I'm glad I could help set things right and help with the Wishlist feature.
Thanks a ton for taking the time to leave this feedback!
Looking forward to working with you in the future!
Best regards,
Jay
If you want to achieve loyalty, reviews, wishlists, referrals, and UGC in one platform. Growave will be one of the best choices. It's a great experience to work with Growave for 3 years, and the account managers are great to support anything we want to achieve.
Thank you so much for your kind words and for choosing Growave! 😊
It's been a pleasure working with the BAGSMART team, and we're thrilled to hear that Growave has been able to support your loyalty, reviews, wishlist, referral, and UGC initiatives. We truly appreciate your trust and look forward to continuing this journey together.
Rashmi & the Growave Team
The onboarding experience was amazing! Their staff is very friendly and well-prepared. They were eager to help, and communicate with me actively. They remembered the detailed situation about my store and noticed me about the new features that can solve my past problems.
Thank you team :)
Thank you so much for your wonderful review, Sungwoo! It truly means a lot to us
It has been a pleasure working with you throughout the onboarding process. I really appreciate your kindness and collaboration, and I'm glad I could help with your setup and keep you updated on new features that fit your store's needs 🌸
My correspondence with service representative, Mario, has been absolutely fantastic; all of my needs were met and the team was willing to honor our branding style while incorporating Growave's helpful loyalty tools. Highly recommend!
Hi,
Thank you for your wonderful review and for sharing your experience with Growave.
We're thrilled to hear that the platform has been able to support your brand's needs while providing the flexibility to maintain your unique customer experience. Our goal is to help merchants build stronger relationships with their customers through loyalty, rewards, reviews, and wishlist features that integrate seamlessly with their store.
Thank you for choosing Growave and for being part of our community. We look forward to supporting your continued growth and success.
Best regards,
The Growave Team
