Galleri med fremhevede bilder
AI-powered returns, shipping protection & post-purchase automation
Transform your post-purchase experience with Guide. Our AI-powered platform makes returns and exchanges effortless, protects shipments from loss, damage, and theft, and turns approved replacements into full-retail reorders. Integrate quickly with your store and ERP, automate workflows, and give shoppers a seamless branded experience. Guide uses AI across returns, protection, claims, and fraud intelligence to reduce costs, protect revenue, and drive customer loyalty.
- Launch AI-powered returns & exchanges with seamless store and ERP integrations
- Protect shipments from loss, damage & theft with full-service protection
- Use AI to automate returns, claims, routing, and post-purchase workflows
- Turn approved replacement claims into full-retail reorders through your store
- Detect repeat claims and protect revenue with AI-powered fraud intelligence
Inneholder tekst som ikke er oversatt
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- Butikkens kasse
- Kundekontoer
- NetSuite
- ReBuy
- Recharge, Skio Subscriptions
- TapCart, Shop Pay
- TikTok Shop
- Zendesk, Gorgias, Klaviyo
Kategorier
Dekningstype
Registreringsopplevelse
Returalternativer
Returadministrasjon
Priser
Velg abonnementet som passer best for bedriften din.
Free
Gratis å installere
Customers pay for Guide when they add it at checkout. Charges are collected by the merchant and passed through to Guide.
Inneholder tekst som ikke er oversatt
Alle kostnader faktureres i USD. Se alle prisalternativer
Omtaler (56)
Guide Purchase Protection has been a great partner for our business. Our customers really appreciate having the option for added protection on their purchases, and it’s been a win-win for both our customers and our team.
The claims process is straightforward and easy to navigate, which helps create a better overall customer experience. From an operational standpoint, the Guide team has also been extremely responsive. Any backend or coding-related issues we’ve encountered have been addressed quickly and efficiently.
Overall, Guide has been easy to work with, responsive when we need support, and a valuable addition to our Shopify store. We’ve been very happy with both the service and the partnership.
Guide has been a genuine lifesaver for us as a small business that ships a lot. USPS never honors their claims and makes the process very complicated for the recipient which we of course dont want. We rely on return customers. Guide is prompt, kind, efficient and FAST. I hope they never change or get bought out. I reccommend them to all my small biz friends.
We were using another package protection app that turned into a billing nightmare for us - we were seeing hundreds of charges for .98 - 1.29 going back two years. They couldn't explain the charges but kept charging us. We switched to Guide and it's been smooth sailing since. Switching over was easy and well-managed. No billing nightmares, no unexpected charges.
For our customers, the claim process is straightforward and settled quickly.
Thank you Guide!
Brukerstøtte
App-støtte leveres av Guide Inc.
Ressurser
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
Lansert
14. oktober 2020
Tilgang til data
Denne appen trenger tilgang til følgende data for å fungere i butikken. Finn ut hvorfor i utviklerens personvernerklæring .
Se kundedata:
Sensitive data, data om enhet og aktivitet
-
Sensitive data
Navn, e-postadresse, telefonnummer, fysisk adresse
-
Data om enhet og aktivitet
Geolokalisering, IP-adresse, nettleser og operativsystem
Se data om ansatte og bidragsytere:
Butikkeier, bloggmedvirkere
-
Butikkeier
Navn, e-postadresse, telefonnummer, fysisk adresse
-
Bloggmedvirkere
E-postadresse, IP-adresse, nettleser og operativsystem
Se og rediger butikkdata:
Kunder, produkter, bestillinger, rabatter, Nettbutikk, andre data
-
Se kunder
Kundedata
-
Rediger produkter
Varelager, produkter, samlinger
-
Rediger bestillinger
Tildelt distribusjon, distribusjon av bestillinger, distribusjon administrert av forhandler, bestillingsredigeringer, all bestillingshistorikk, returer, fraktinformasjon, tredjepartsdistribusjon, bestillingsutkast
-
Rediger rabatter
Rabattkoder og kampanjer
-
Rediger nettbutikk
Nettbutikksider, skripttagger for nettbutikk, tema
-
Rediger andre data
Steder, Innstillinger for Shopify Markets, Nettbutikk-navigasjon, prisregler, publiseringer av produkter på salgskanaler
Utvalgt hos
Flere apper som denne
