GV: Gift Card & Store Credit
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I've had limited experience with your app so unfortunately, I can't make provide a proper review. All I can say is that I can't use your app until I become a member until I explore your store for an unspecified amount of doing but I can't really explore because I can't use any features until I become a member which is odd and kinda off putting.
Dear MiMi's HandCrafted Gifts store admin,
This is Sunny from the GV Gift Card Team. First of all, I sincerely apologize for any inconvenience caused.
What you described is definitely not the experience we want our users to have, and I completely understand why it felt off-putting if you were unable to explore the app features properly before getting started.
We would really appreciate the opportunity to investigate this issue further and help you have a smoother experience with the app. Could you please reinstall the app on your store so our team can check and verify the issue from our side? Once the app is reinstalled, we’ll review everything carefully and assist you as quickly as possible.
Please let me know once the app has been reinstalled, and I’ll personally follow up with you right away.
Warm regards,
Sunny
GV gift card team
WE WOULD LOVE TO TRY ALL FEATURES
Set up was very easy.
Smart developers get you to write a review in order to get extra features during set up. I feel like their craftiness demonstrates that this app is going to be pretty great.
Nice app, easy to use and precisely what We needed.
Great app, super easy to setup and use.
so far so good!
good
Dear Cacao & Cardamom Chocolatier Store Admin,
Thank you so much for taking the time to leave us a review and share your feedback. We truly appreciate your support and are happy to know that you had a good experience with our app overall.
We’d really love to understand what we could improve to make your experience even better. Your feedback is extremely valuable to us and helps our team continue improving both the app and our support service.
If possible, could you please share a bit more detail about anything that did not fully meet your expectations, or any features/issues you think we could improve? Kindly feel free to reply to us at support@govalos.com.
We would be very grateful for the opportunity to learn more from your experience and assist you further if needed.
Looking forward to hearing from you.
Warm regards,
Sunny
GV gift card team
Har ikke prøvd enda
fin ora tutto ok
Hard to Setup and no response from the support.
Hi there,
We’re truly sorry to hear about your experience and any inconvenience caused.
We’d love the opportunity to assist you further and ensure the app is set up to your satisfaction. Could you please reinstall the app? This will allow us to troubleshoot any issues and provide the best possible support.
Additionally, we’re following up with you via email to address your concerns more thoroughly. Please don’t hesitate to respond if there’s anything specific you’d like us to prioritize.
Best regards,
GV Team
