Happy: Returns & Exchanges

Turn returns into exchanges and store credit with a branded self service returns portal.

Happy Returns & Exchange runs returns and exchanges in one place. Customers open a branded portal from your storefront, choose a reason, upload photos and pick an exchange, store credit or refund. Your rules decide eligibility, so requests approve or reject automatically on return window, reason, product or tag. Labels generate on approval and tracking updates go out by email. Restocking fees, differences and return shipping are set per policy. Every request and refund sits in one place.

• Branded self-service return portal customers use without emailing your team
• Provide a premium experience with at-home pickup and simple, self-serve returns
• Automatically generated pre-paid return shipping labels for tracking returns.
• Return labels and reverse pickup using your existing courier accounts