Haven: Order Address & Cancel
- Pricing
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Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Pigi Ecom LLC
Featured images gallery
Customers fix addresses and cancel unshipped orders themselves. You approve what matters.
Haven adds safe self-service to the moments after checkout. Customers change their shipping address or request a cancellation from the order status page or a hosted portal — no support ticket needed. You stay in control: set time windows, block changes once fulfillment starts, and route sensitive orders to an approval inbox with live order detail. Optional automation applies safe changes instantly. Paid-order cancellations require your approval unless Pro auto-refund is enabled.
- Customers edit shipping address or request cancellation from the order page
- Guardrails: time windows, fulfillment checks, product and customer tag rules
- Approval inbox with live order detail — approve or decline in one click
- Safe automation: auto-approve address edits, auto-cancel unpaid orders
- Customer emails with your logo, color, and reply-to — plus a hosted portal
Languages
English
Works with
Categories
Order updates
Order management
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Address edits & cancellations
- Customer self-service portal
- Merchant approval workflow
- Branded customer emails
- Up to 50 requests / month
Pro
$11 / month
Features
- Everything in Free
- Unlimited requests
- Safe automation (auto-approve)
- Auto-cancel & auto-refund
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Pigi Ecom LLC.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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View products
Products, collections
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Edit orders
Order fulfillments, all order history for the last 60 days
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View other data
Shopify Markets settings
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