MX: Helpdesk & Live Chat
성능, 디자인, 통합 면에서 모두 최고 수준을 자랑합니다. 새 창에서 열기 자세히 알아보기
- 요금제
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무료
- 평점
- 4.5 (11)
추천 이미지 갤러리
All-in-one inbox for email, live chat, and social messaging with automated support workflows.
Centralize all customer support in one inbox. Manage emails, live chat and Facebook, messages together, and turn them into trackable helpdesk tickets. Capture Shopify order info upfront and view order number, date, and total directly in tickets. Save time with AI-powered reply suggestions and ready-made templates. Stay organized with dashboards.
- Unify all customer messages in one inbox and never miss a ticket
- Keep work organized by creating custom ticket statuses and workflow rules.
- Engage visitors with live chat and view ticket history to resolve issues fast.
- View Shopify order details directly in tickets (number, date, total)
- Get AI-powered suggestions for faster, smarter responses
번역되지 않은 텍스트 포함
언어
영어, 독일어, 프랑스어, 스페인어, 이탈리아어, 포르투갈어(브라질), 포르투갈어 (포르투갈), 폴란드어, 중국어(간체), 중국어(번체), 체코어, 네덜란드어, 덴마크어, 노르웨이어, 터키어, 한국어, 인도네시아어, 일본어, 그리고 태국어
다음과 호환:
- Shopify 관리자
리뷰 (11)
Anuncian integraciones con Instagram y WhatsApp que actualmente no están disponibles. Es una lástima, pues la aplicación tenía buena pinta.
Thank you for your feedback! We’re sorry for the confusion.
Instagram and WhatsApp integrations are temporarily unavailable while we’re improving our Meta integration. We’re working on a shared integration that will make connecting these channels much easier, without requiring customers to create and configure their own Meta app.
We understand your disappointment and appreciate your feedback. We hope to make these integrations available again soon.
I’ve tried a few customer messaging apps, and this is by far my favorite. It’s really easy to use, has all the features I need, and everything works smoothly.
The support is honestly amazing. I had one small issue, reached out and it was fixed within just a few hours. Super responsive, friendly, and actually helpful, which is rare these days.
Definitely recommend this app if you’re looking for a reliable customer messaging solution with excellent support behind it.
Thank you so much for your wonderful review!
We're delighted to hear that HelpdeskMX has become your favorite customer messaging solution.
Providing responsive and helpful support is one of our top priorities, so we're especially happy to know you had a great experience with our team.
Thank you for your recommendation and for choosing HelpdeskMX.
Fantastic app & great customer service! We were looking for an app that has all enquiries in one place, and MX Helpdesk has exceeded expectations with its many features. Very happy!
Thank you so much for your wonderful review! 😊 We’re thrilled to hear that MX Helpdesk has exceeded your expectations and that having all your enquiries in one place is making things easier for your team.
We truly appreciate your kind words about our customer service as well. It means a lot to us! ❤️
Thank you for choosing MX Helpdesk, we’re very happy to have you with us! 🙌
지원
앱 지원은 Mirasvit Ecommerce Solutions에서 제공합니다.
개발자
출시됨
2025년 10월 15일
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테마
이 앱과 비슷한 더 많은 앱 보기
성능, 디자인, 통합 면에서 모두 최고 수준을 자랑합니다. 새 창에서 열기 자세히 알아보기
