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Our account was billed even though we already canceled it.
Hi Solarhandel24 team,
We sincerely apologize for the inconvenience caused. We’ve reviewed the situation and are taking steps to make things right. Please check your inbox for further details, and feel free to reach out if you have any additional questions
Great onboarding and customer support. Very useful to organise and automate customer support tickets. 'Convert' is going to be very interesting too for boosting CVR and AOV.
Hi Team Hilts!
Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear that our onboarding process and customer support have been helpful to you.
It’s fantastic that you’re finding value in organizing and automating your support tickets—efficiency is key to delivering great customer experiences!
If there's anything we can do to ensure you get the most out of it, or if you have any feedback as you explore it further, please don’t hesitate to reach out.
Thanks again for choosing us. 🫶🏻
Love gorgias, makes customer service seamless and easy!
Joaquin was very helpful with providing instructions for the domain verification, as we were experiencing issues with this. Cannot thank Joaquin enough for being so helpful!
Hi Sophie,
Thank you so much for your kind words! 🌟
We're thrilled to hear that Gorgias has made customer service seamless and easy for you. Joaquin will be delighted to know his assistance with domain verification was so helpful. If you ever need anything else, don’t hesitate to reach out—we’re here for you. 😊
Great support team. Very knowledgeable. Helped sort out technical issues with great attention to details.
Dear Tulipanes Chile Team,
We pride ourselves on our attention to detail and technical expertise, and it's wonderful to know that these efforts made a positive difference for you.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help! 🙏
Great support from Emilija, super friendly and so helpful!
Absolutely always feel supported by Gorgias
Hi, CafePod Family!
Our Emilija is a true 🌟, and we couldn't be happier to know that she provided you with great support and that you always feel supported by Gorgias. Our team works hard to ensure a friendly and helpful experience for our customers, and it's wonderful to know we are meeting that goal for you.
If you ever need further assistance, we'll be just one message away. 🙏
The Gorgias Support is amazing, always here to help and try to find all the possible solution to help us.
All the features proposed by Gorgias are user-friendly and easy to use.
Thank you so much for your kind words, Team! 🙏
We're thrilled to hear that you've had such a positive experience with our Support team and our platform's features, as well. Providing top-notch service and ensuring that our features are user-friendly are top priorities for us, so it's fantastic to hear that we've been able to meet your expectations in these areas.
We're here for you whenever you need assistance, and we'll continue to work even harder to provide you with the best possible experience. Thank you for joining us! ✨
Great customer service platform for e-commerce, outstanding customer service and a lot of useful and helpful content!
Hi Guud Woman!
Thank you so much for your wonderful review! 🫶🏻
We're happy to hear that you're enjoying our platform and are here to support you along the way! 🚀
The customer support at this "customer support" software is comically bad. I have been using this software for almost five years and can not wait to get away from it.
Hi WindowCleaner!
Thank you for sharing your feedback with us. We appreciate your input and regret any inconvenience you've experienced. Our team is committed to continuously improving our services, and we'll take your comments into serious consideration as we work to enhance the customer experience. 🙏🏼
So grateful for the quick and responsive support team at Gorgias!
We're delighted to hear that you've had a positive experience with our Support Team!
Providing prompt and helpful assistance is a top priority for us at Gorgias. Thank you for your kind words and for recognizing our efforts. If you ever need further assistance or have any questions, please don't hesitate to reach out.
Thanks once again for this 🌟 review!
App would not integrate with email accounts as described and support was non existent, terrible app, don't waste your time or money
Hello, The Birch House Team.
We genuinely regret to know about your experience with our app. Your feedback is incredibly valuable to us, and we apologize for any inconvenience or frustration caused.
Our Team strives to ensure seamless integration process and provide exceptional support, and it's disappointing to hear that we fell short of your expectations. Your feedback is crucial for us to improve, and we assure you that we take it seriously.
We're committed to resolving any issues you've encountered and ensuring a better experience for you. With this said, our dedicated team will be reaching out to you via email shortly.
Thank you so much for bringing this to our attention, and we appreciate your patience and understanding in this matter.
