Recenze (706)

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 82 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 10 % hodnocení s 1 hvězdami
31. květen 2023

Easy to use and excellent customer service! Have had some issues, but customer service is fairly quick to respond and always provide a helpful answer.

Basic & More
Dánsko
Doba používání aplikace: Asi rokem
Vývojář Gorgias Inc. odpověděl 31. květen 2023

Hey there! Thanks so much for the kind words and for taking the time to leave us a positive review! 🌟 We're thrilled to hear that you found our service easy to use and that our customer service has been rocking it! 💪🎉 We understand that issues can pop up from time to time, but we're always here to lend a helping hand. Thanks again for your support, and have a fantastic day! 😊

11. červen 2020

It is always a pleasure to chat with and get help from the support team, both Aleksandra and Nikola. And the Gorgias software is a pleasure to work in.

Seniorshoppen
Dánsko
Doba používání aplikace: 5 měsíci
14. leden 2022

Amazing Support! They have helped us so much within the last couple of weeks and Emilija B has especially helped us a lot today. Really really thankful

misa.art
Německo
Doba používání aplikace: 3 měsíci
29. květen 2017

Best all in one support platform on Shopify.

Easy to set up and use, great customer service. The app is very developer friendly.

It's a must have.

Unboundbox
Spojené státy
Doba používání aplikace: 3 dny
26. leden 2021

This has made such a difference to our customer service, and the Gorgias team are always on hand to reply to any messages and provide help where needed.

Hedoine
Spojené království
Doba používání aplikace: 3 měsíci
22. květen 2023

Great customer service and onboarding process. If there aren't any direct integrations they'll generally help you create a system that solves the issue.

OddBird Co.
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Gorgias Inc. odpověděl 24. květen 2023

Dear Team,

We highly appreciate you taking the time to share the details of your recent experience with us. We couldn't possibly be prouder of all our Teams here at Gorgias. If you need us at any point, our amazing Support Team will be here 24/7 for you, always ready to save the day. 🙏

Datum úprav: 10. duben 2023

I contact them whenever I have any questions and they always explain things kindly and in detail. I have received a lot of help in using the Gorgias site.

COKODIVE
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář Gorgias Inc. odpověděl 10. duben 2023

Thank you for sharing your impressions, Team! 🙏 It’s surely amazing to hear that you’re happy with us. We'll always have your back, so if there’s anything we can do to make your experience even better, please feel free to let us know. Thank you! 🤗

17. květen 2017

Integrated easily with my gmail account and the chat was easily implemented onto my store. The best part is the customers details are displayed during chat

Step One Clothing
Austrálie
Doba používání aplikace: 2 dny
10. březen 2020

Gorgias has streamlined our customer service responses. Their customer service team has always been very receptive to requests and helping me find solutions.

Safe Ride 4 Kids
Spojené státy
Doba používání aplikace: 6 měsíci
9. duben 2020

Ilija Kostic was super helpful! I really appreciate the effort to help me resolve our issues. I would definitely recommend this feature for any business owner.

Hairbrella
Spojené státy
Doba používání aplikace: Asi 2 měsíci