Recenze (706)

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 82 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 10 % hodnocení s 1 hvězdami
26. listopad 2024

stay away. nothing works - waste of time! support is horrible!

Titan Cold Plunge Systems
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář Gorgias Inc. odpověděl 28. listopad 2024

Thank you for your feedback, Titan! We’re truly sorry to hear about your experience. We value your input and are committed to making things right. Our team has reached out to you via email with a solution and to offer further assistance. We hope to have the opportunity to turn your experience around.

29. květen 2024

The app was great

C-IN2 New York
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Gorgias Inc. odpověděl 31. květen 2024

Thank you so much for your kind words!, C-IN2! 😻 We're thrilled to hear that you found Gorgias to be great. Your feedback means a lot to us and motivates our team to keep improving. If you have any suggestions or need any assistance, feel free to reach out to our Support team!

27. březen 2024

Gorgias is a very complete platform. We are in the first steps to get the mas from it, but they are always ready to help.

Renzo's Vitamins
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář Gorgias Inc. odpověděl 29. březen 2024

Thank you for your feedback, Team!

We're pleased to know that you find Gorgias to be a comprehensive platform. We're here to support you every step of the way as you explore its full potential.

Please rest assured that we're committed to ensuring you get the most out of your experience with us. Thank you so much for recognizing that and sharing your story. 🙏

19. březen 2024

Great customer service app. Easy to use and install. Great customer service on their end too. Very impressed.

Silverette Usa
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Gorgias Inc. odpověděl 21. březen 2024

Silverette Usa Crew,

We're delighted to hear that you found our platform easy to use and install, and that you were impressed with our level of customer service. 🙏

Thank you for taking the time to share your experience! If you have any questions or need further assistance, don't hesitate to reach out. We're always here to help! 🤗

12. leden 2024

Joanna was super helpful!

NuFACE
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář Gorgias Inc. odpověděl 15. leden 2024

Thank you so much for your kind words, NuFACE!
We're thrilled to hear about your positive experience with our team. 😍 Your support means a lot to us!
If you ever need assistance again, we're just a message away! 📧

6. prosinec 2023

The absolute best eComm helpdesk backed by an incredible support team! Working with Gorgias and their team of experts is nothing short of wonderful!

Fuel Meals
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář Gorgias Inc. odpověděl 8. prosinec 2023

We're over 🌙 to hear about your swift and seamless experience with us, Team!

High fives for the amazing journey with our Support Team - for their immediate assistance and lightning-fast response. Going above and beyond is just how we roll, and we're thrilled to have been able to live up to your expectations.

Thanks a bunch for your kind words, and here's to more hassle-free moments with Gorgias! 🌟

21. září 2023

Really great support when needed.

SHRINE
Spojené království
Doba používání aplikace: Více než 2 roky
Vývojář Gorgias Inc. odpověděl 27. září 2023

That's just who we are! 💪

And we can surely relate to what you mean when you say "really great support" – clear communication is like a breath of fresh air.

Thank you so much for recognizing our dedication and efforts. Here's to many, many years in front of us. 🥂

15. září 2023

very good App, Service and Support-Team

Arktisquelle®
Německo
Doba používání aplikace: 8 měsíci
Vývojář Gorgias Inc. odpověděl 18. září 2023

Thank you so much for your feedback, Arktisquelle! We really appreciate you taking the time to share your satisfaction with our helpdesk, and we are glad to hear our service met your expectations. :)

15. srpen 2023

Having had the opportunity to interact with Gorgias ‑ Helpdesk & Live Chat, I can confidently say that it stands out in the crowded realm of customer service tools. The interface is seamless and intuitive, ensuring even the least tech-savvy users can navigate and make the most of its features.

What's particularly impressive is their support team. They’re not just helpful, they’re proactive. Whenever I had questions or faced any issues, they were there with quick, detailed instructions, making the entire process a breeze. This reflects the company’s commitment to user satisfaction.

All in all, for anyone considering a robust helpdesk and live chat solution, Gorgias is a top contender that should not be overlooked.

Highly recommended!

Gladskin NL
Nizozemsko
Doba používání aplikace: Více než rokem
Vývojář Gorgias Inc. odpověděl 24. srpen 2023

Gorgias for the win! 🏆

We couldn't be happier to hear about the experience you've had with us, Team. That's exactly what we're all about - an AMAZING platform with an UNPARALLELED Support Team. We'll do our best to keep up that way and to carry on providing great service to you and all the Gorgians out there!

💛

27. červen 2024

Costumer service has a brain of a 3 year old...

FinalPutt
Nizozemsko
Doba používání aplikace: Asi 2 hodinami
Vývojář Gorgias Inc. odpověděl 1. červenec 2024

Hello Team.

Thank you for sharing your feedback. We are genuinely sorry to hear about your experience and regret that we did not meet your expectations.

We strive to provide the best possible support to all our customers. We would like to understand more about what happened so we can address the issue and improve our service. Please contact us directly at support@gorgias.com so we can discuss your experience and find a way to resolve the situation.

Your satisfaction is our priority, and we appreciate your input as it helps us to improve. Thank you for your understanding and for giving us the opportunity to make things right.