Anmeldelser (706)

Samlet bedømmelse
4,3
Antal pr. bedømmelsesniveau
  • 82 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 10 % af bedømmelserne er på 1 stjerner
4. april 2024

So grateful for the quick and responsive support team at Gorgias!

Pink Stork
USA
Cirka 3 år bruger appen
Gorgias Inc. svarede 6. april 2024

We're delighted to hear that you've had a positive experience with our Support Team!

Providing prompt and helpful assistance is a top priority for us at Gorgias. Thank you for your kind words and for recognizing our efforts. If you ever need further assistance or have any questions, please don't hesitate to reach out.

Thanks once again for this 🌟 review!

3. april 2024

App would not integrate with email accounts as described and support was non existent, terrible app, don't waste your time or money

The Birch House
Australien
8 dage bruger appen
Gorgias Inc. svarede 4. april 2024

Hello, The Birch House Team.

We genuinely regret to know about your experience with our app. Your feedback is incredibly valuable to us, and we apologize for any inconvenience or frustration caused.

Our Team strives to ensure seamless integration process and provide exceptional support, and it's disappointing to hear that we fell short of your expectations. Your feedback is crucial for us to improve, and we assure you that we take it seriously.

We're committed to resolving any issues you've encountered and ensuring a better experience for you. With this said, our dedicated team will be reaching out to you via email shortly.

Thank you so much for bringing this to our attention, and we appreciate your patience and understanding in this matter.

2. april 2024

Gorgias makes life easy! Having all your platforms in one place creates a seamless customer service experience for your staff and customers. Can't fault their helpful team either - recommend for small or large businesses

Aletheia & Phos
Australien
Mere end et år bruger appen
Gorgias Inc. svarede 4. april 2024

Hi, Aletheia & Phos Family!

Thank you so much for sharing your positive experience with Gorgias!

It's great to hear that having all your communication channels in one place has made life easier for both your staff and customers. Seamless customer service is definitely a game-changer. And it's wonderful to hear that our team has been helpful as well. Your recommendation for both small and large businesses speaks volumes.

We're looking forward to having you on board for a long time. 🌟

25. marts 2024

The support from gorgias was very patient and friendly and helpful.

Skincerely Yours
Tyskland
Cirka 2 år bruger appen
Gorgias Inc. svarede 28. marts 2024

Thank you so much for taking the time to share your positive experience with Gorgias!

Delivering excellent customer service is at the core of what we do, and it's incredibly rewarding to know that we've met your expectations. Your kind words mean a lot to us and serve as motivation to continue providing top-notch support to all our customers.

Thanks again for your 🌟 feedback. We truly appreciate it!

15. marts 2024

Always top service from Gorgias. Super responsive and helpful even showing videos how to explain things. Best customer service! Special call out to Ana.

Gisou EU
Holland (Nederlandene)
Mere end 3 år bruger appen
Gorgias Inc. svarede 18. marts 2024

Thank you so much for your kind words and for taking the time to leave us such a wonderful review! 🫶🏻
We're thrilled to hear that you've had a great experience with our Support team, especially with Ana. We strive to provide top-notch service and it's always rewarding to hear when we've succeeded.
Thanks again for choosing Gorgias! ⭐️

12. marts 2024

Thank you for your quick and easy support! Everything was clear and concise, and I really appreciated it. Take care,

Caci
New Zealand
Mere end 2 år bruger appen
Gorgias Inc. svarede 14. marts 2024

Hi Caci,
Thank you for sharing your experience! 🤩
Customer satisfaction is our top priority and it's rewarding to hear our efforts are recognized.
Whenever you need help, we're one message away! 🫶🏻

4. marts 2024

terrible customer support! nobody answers!!!
it is not working properly and it's been a week and I am yet to get any help at all!!!

QuietLab
SAR Hongkong
6 dage bruger appen
Gorgias Inc. svarede 6. marts 2024

Dear, Team.

We highly appreciate you taking the time to share your thoughts. We truly understand your concerns and sincerely regret to learn about the inconvenience the delay in addressing your query has caused.

Please rest assured that we are actively working on resolving the issue you're experiencing. Our team is dedicated to providing you with the assistance you need, and we appreciate your patience during this time.

Thank you once again for bringing this to our attention. We're deeply committed to ensuring your satisfaction moving forward.

15. februar 2024

Offers so many great features to support your Customers as a business Team. Always evolving and offer continued education. Great staff and helpful speedy Team members. Thank you.

ketolibriyum
Canada
Næsten 3 år bruger appen
Gorgias Inc. svarede 19. februar 2024

Hey, Ketolibriyum Team!

Thank you so much for your kind words and positive feedback! We are delighted to hear that you have had a great experience with our Team and that our features have been beneficial for your business.

Our Team is dedicated to providing excellent customer support and continuously improving our services. Your feedback serves as motivation for us to maintain high standards and enhance our offerings.

We truly appreciate your support and look forward to continuing to serve you. 🙏

10. februar 2024

Gorgias was awesome at troubleshooting our issue with DNS records for our domain. They were prompt to reply and very courteous.

Danger Coffee
USA
8 måneder bruger appen
Gorgias Inc. svarede 12. februar 2024

Hi Danger Coffee,
We're happy to hear that our team could navigate those DNS waters smoothly for you. It's truly rewarding to know we hit the mark. 🫶🏻
Thank you for sharing your feedback!
Here's to more seamless experiences ahead! 🌟

6. februar 2024

ALWAYS timely and helpful customer service. I can't fault Gorgias, their features, developments, and customer experience.

Mr Pool Man
Australien
Mere end 4 år bruger appen
Gorgias Inc. svarede 8. februar 2024

Hey, Mr Pool Man Amazing Team!

We are truly committed to delivering the best possible experience, and your feedback is the testimony that we're doing a pretty great job.

On behalf of everyone here at Gorgias, we would like to thank you for your more than kind words! 🌟